1. 简介

PT Digital Engineering Indonesia ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platforms.

1.1 Platforms Covered

This Privacy Policy applies to all platforms operated by PT Digital Engineering Indonesia:

Unified Account: Your account is shared across all our platforms. A single registration provides access to GoValid and NexHub with the same credentials.

2. 我们收集的信息

2.1 个人信息

• 名称和邮箱地址
• 电话号码（可选）
• 公司/组织信息
• 账单和付款信息
• 账户凭据（加密）

2.2 Identity Verification Data

For account verification purposes, we collect:

• Government-issued identification documents (ID card, passport, or driver's license)
• 用于身份匹配的面部照片/自拍
• Verification status and timestamps

2.3 QR Code and Hub Data

GoValid:

• 二维码内容和元数据
• 二维码扫描分析（位置、设备类型、时间戳）
• 自定义表单和收集的回复
• 上传用于验证的文件和档案

NexHub:

• Hub profile information and links
• Hub visitor analytics (views, clicks, device type)
• Social media profile connections
• Elite Link subdomain configurations

2.4 Technical Information

• IP地址和浏览器信息
• 设备标识符
• 使用模式和偏好
• Cookie和类似技术

3. 我们如何使用您的信息

我们使用您的信息来：

• 提供和维护我们的服务
• 处理交易并发送账单信息
• 发送管理信息和更新
• 回复询问并提供客户支持
• 监控和分析使用模式以改进我们的服务
• 检测、预防和解决技术问题
• 遵守法律义务

4. 数据共享与披露

We do not sell, trade, or rent your personal information. We may share your information:

• 经您同意
• 遵守法律义务或回应合法请求
• 与协助运营我们平台的服务提供商
• 保护我们的权利、隐私、安全或财产
• 与合并、收购或资产出售相关

5. 数据安全

We implement appropriate technical and organizational measures to protect your information, including:

• 传输中和静态数据的加密
• 定期安全评估和更新
• 访问控制和身份验证机制
• 员工数据保护培训

6. 数据保留和控制

You have full control over your data. You can delete your QR codes and associated files at any time. Deleted QR codes are moved to a trash folder where they remain for 30 days before permanent deletion. All encrypted files are deleted when you delete the associated QR code.

6.1 Identity Verification Data Retention

• Compliance with Indonesian financial regulations and anti-money laundering (AML) requirements
• Fraud prevention and security investigations
• 必要时的法律争议解决
• 账户发生变更时的重新验证目的

After the 5-year retention period, verification documents are permanently and securely deleted from our systems. You may request early deletion of verification data, subject to legal and regulatory requirements.

7. 您的权利

您有权：

• 访问您的个人信息
• 更正不准确或不完整的信息
• 请求删除您的信息
• 反对处理您的信息
• 以可移植格式导出您的数据
• 随时撤回同意

7.1 Account Deletion

You can permanently delete your account and all associated data at any time:

• Web: 前往 账户设置 → Delete Account
• 移动应用: 设置 → 账户 → Delete Account

When you delete your account, all your QR codes, scan history, profile data, documents, and personal information will be permanently removed from our servers. This action is irreversible.

8. Cookie和跟踪

我们使用Cookie和类似技术来：

• 记住您的偏好和设置
• 验证用户并防止欺诈
• 分析网站流量和使用情况
• 个性化内容和功能

You can control cookies through your browser settings, but disabling them may affect functionality.

9. 数据所有权和加密

You retain full ownership of all data and files you upload. All uploaded files are encrypted using AES-256-GCM encryption. We cannot access or decrypt your files - only you have control over your data through your encryption keys.

10. 儿童隐私

Our services are not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. 第三方服务

Our platform may contain links to third-party services. We are not responsible for the privacy practices of these services. Please review their privacy policies before providing any information.

12. 本政策的更新

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. 联系信息

If you have questions about this Privacy Policy or our data practices, please contact us:

14. 同意

By using GoValid or NexHub, you consent to our Privacy Policy and agree to its terms.