GoValid is a comprehensive QR code generation and verification platform designed for both individuals and institutions. We offer secure, trackable QR codes for documents, certificates, goods, and more. Our platform provides two business models: subscription-based plans with monthly QR quotas, and a credit-based pay-as-you-go system.

How do I create a QR code?

You can create QR codes in two ways: 1) Use Instant QR for quick, free QR codes without registration - just visit the Instant QR page, enter your content, customize the design, and download. 2) Use Smart Secure QR for advanced features like tracking, security, and analytics - requires a free account registration.

Is GoValid free to use?

Yes! GoValid offers a Free plan with 10 QR codes per month, including basic features like URL QR codes, download in PNG format, and scan tracking. Instant QR is always free for everyone without registration. Premium plans (Starter, Business, Ultimate) offer more QR codes and advanced features.

What is C-TRACE and how does it work?

C-TRACE (Community Traceability) is a supply chain tracking system that allows you to trace products from origin to consumer. It includes workflow templates for coffee, palm oil, cacao, agriculture, and more. You can track production stages, record batch information, and provide transparency to end consumers through QR code scanning.

How does Anti-Counterfeit detection work?

Anti-Counterfeit detection uses unique verification QR codes that can only be scanned once or a limited number of times. When consumers scan the QR code, they can verify if the product is authentic. The system tracks scan locations and frequencies to detect suspicious patterns that may indicate counterfeiting.

What subscription plans are available?

GoValid offers multiple subscription tiers from Free to Ultimate, each with different QR code quotas and features. There's also a Credit-based pay-as-you-go option for flexible usage. Visit our Pricing page to compare plans and find the best option for your needs.

Is my data secure on GoValid?

Yes, security is our priority. GoValid uses AES-256 encryption for sensitive data, secure HTTPS connections, and follows OWASP security guidelines. Your QR code data is stored securely, and you have full control over data retention settings. We never sell or share your data with third parties.

What languages does GoValid support?

GoValid supports 11 languages: English, Indonesian, Arabic, Bengali, German, Spanish, French, Hindi, Japanese, Russian, and Chinese. You can switch languages anytime using the language selector in the navigation menu.

Why is identity verification (ID and selfie) required?

Identity verification ensures trust and security on GoValid. It prevents impersonation and fake accounts, links digital signatures to your real identity for non-repudiation, protects against fraud, and is required for regulatory compliance with financial features like NeX Coins withdrawal. Verification is required for Digital Signature (Enterprise QR), NeX Coins withdrawal, Institution accounts, and higher transaction limits. Your data is protected with AES-256-GCM encryption, accessible only to authorized verification staff, never shared with third parties, and deleted after 5 years.

Instant QR is a free, no-registration-required QR code generator. You can create QR codes for URLs, text, WiFi, vCards, and more instantly. Features include custom colors, logo upload, and multiple download formats (PNG, SVG, PDF). Perfect for quick, one-time QR codes without needing an account.

What types of QR codes can I create?

GoValid supports multiple QR code types: URL links, plain text, WiFi credentials, vCards (contact cards), email, SMS, phone numbers, WhatsApp, social media links, PDF documents, and custom forms. Smart Secure QR codes also support document verification, anti-counterfeit protection, and supply chain traceability.

What is Digital Signature and how does it work?

Digital Signature uses Ed25519 cryptographic signing to create tamper-proof QR codes. When you sign a QR code, it creates a unique cryptographic signature that proves the document is authentic and hasn't been modified. Scanners can verify the signature instantly. Requires identity verification to ensure non-repudiation.

Does GoValid work with Microsoft Office?

Yes! GoValid offers a Microsoft Office Add-in for Word, Excel, and PowerPoint. You can insert QR codes directly into your documents, spreadsheets, and presentations. The add-in supports all QR code types and includes batch generation for Excel. Available for Microsoft 365 subscribers.

What is RFID Animal Traceability?

RFID Animal Traceability is a livestock and pet tracking system using QR codes and RFID technology. Register animals with species, breed, and identification information. Track health records, vaccinations, ownership transfers, and location history. Ideal for farms, veterinary clinics, and pet owners.

What are NeX Coins and how do I earn them?

NeX Coins are GoValid's reward currency (1 NeX Coin ≈ 1 IDR). Earn coins by scanning QR codes, participating in NexCommunity, completing surveys, and referrals. Minimum withdrawal is 50,000 coins. Coins can be withdrawn to Indonesian bank accounts after identity verification. Coins expire after 12 months of inactivity.

Does GoValid have an API?

Yes, GoValid provides a RESTful API for programmatic QR code generation and management. API access requires Business tier subscription or higher. Features include QR code creation, batch generation, scan analytics, and webhook notifications. Rate limit is 100 requests per minute. Full API documentation available at /api/docs/.

What are GoValid webhooks?

Webhooks are automated HTTP callbacks that notify your server when events happen in your GoValid account. Instead of polling the API, GoValid pushes data to your server in real-time when QR codes are created, scanned, or verified. Events include qr.created, qr.scanned, qr.verified, bulk.completed, and security.alert.

How do I set up webhooks in GoValid?

Go to My Console → Webhook Endpoints, click Create Endpoint, enter your HTTPS URL, select which events to receive (like qr.created or qr.scanned), copy your secret key for signature verification, and test with the Send Test button. You can filter webhooks by source (web, API, mobile) and QR type.

How do I verify webhook signatures?

Each webhook includes an X-GoValid-Signature header containing an HMAC-SHA256 signature. Use your endpoint's secret key to compute the expected signature from the payload, then compare using constant-time comparison. This ensures webhooks genuinely come from GoValid and haven't been tampered with.

What is the OJS Plugin?

The OJS (Open Journal Systems) Plugin integrates GoValid with academic journal platforms. It automatically generates verification QR codes for published articles, enabling readers to verify article authenticity. Supports DOI integration and works with OJS 3.x versions.

Can I customize the design of my QR codes?

Yes! GoValid offers extensive customization options: custom foreground and background colors, gradient colors, logo/image upload in the center, different module shapes (squares, dots, rounded), eye shapes customization, and frame templates. You can also add text labels above or below the QR code.

What is QR Timeline and how does it work?

QR Timeline is a chronological history feature that tracks all events associated with a QR code. You can add timeline entries with photos, documents, locations, and descriptions. Perfect for tracking product journey, document history, maintenance logs, or any sequential events. Each entry is timestamped and can include tagged users.

What is PDF Signing and Stamping?

PDF Signing and Stamping allows you to embed verification QR codes directly into PDF documents. The QR code is stamped on your PDF with customizable position, size, and page selection. When scanned, it verifies the document is authentic and shows the original signer. Supports batch processing for multiple PDFs. No file is stored on our servers - processing happens in memory only.

What is Custom Form Builder?

Custom Form Builder lets you create data collection forms linked to QR codes. When someone scans the QR code, they see your custom form. Supports multiple field types: text, email, phone, dropdown, checkbox, file upload, and more. Collect customer feedback, registrations, surveys, or any data. All responses are stored securely and can be exported to Excel.

Static QR codes never expire - the data is encoded directly in the pattern. Dynamic QR codes from GoValid remain active as long as your account is active. You can also set expiration dates for sensitive QR codes, after which they become inactive. Premium plans include unlimited QR code validity.

What is the difference between static and dynamic QR codes?

Static QR codes have fixed content that cannot be changed after creation. Dynamic QR codes can be edited anytime - change the destination URL, update content, or modify settings without reprinting. Dynamic codes also provide scan analytics (location, device, time). GoValid's Smart Secure QR codes are dynamic with advanced tracking.

Can I track QR code scans and analytics?

Yes! GoValid provides comprehensive scan analytics: total scans, unique visitors, scan locations (city/country), device types (mobile/desktop), operating systems, browsers, time of scan, and scan trends over time. Business plans include advanced analytics with AI-powered fraud detection and risk scoring.

How do I scan a QR code?

Most smartphones can scan QR codes using the built-in camera app - just point at the QR code and tap the notification. iPhone users can use the Camera app directly. Android users can use Google Lens or the camera app. GoValid also offers a Smart Scan feature in the app for enhanced verification with fraud detection.

Can I add my logo to a QR code?

Yes! GoValid allows you to upload your logo or any image to place in the center of your QR code. The system automatically adjusts error correction to ensure the code remains scannable. You can resize and position the logo, and even use transparent PNG images for seamless integration with your brand.

Are QR codes secure? Can they be hacked?

QR codes themselves are just data carriers and cannot be hacked. However, malicious QR codes can redirect to harmful websites. GoValid protects users with: password-protected QR codes, scan limits, expiration dates, AI-powered fraud detection, and verified creator badges. Always scan QR codes from trusted sources.

What size should my QR code be for printing?

Minimum recommended size is 2x2 cm (0.8x0.8 inches) for close-range scanning. For posters or billboards, use larger sizes - the rule is 10:1 ratio (scanning distance to QR size). GoValid exports high-resolution PNG, SVG, and PDF formats. SVG and PDF are vector formats ideal for any print size without quality loss.

Can I create QR codes for WiFi?

Yes! GoValid's WiFi QR code lets guests connect to your network instantly without typing passwords. Just enter your network name (SSID), password, and encryption type (WPA/WPA2). When scanned, the phone automatically connects. Perfect for cafes, hotels, offices, and events. The password is encoded but not visible to users.

Can I create QR codes in bulk?

Yes! GoValid supports bulk QR code generation. Upload a CSV or Excel file with your data, and generate hundreds of unique QR codes at once. Each code can have unique content, serial numbers, or identifiers. Perfect for product packaging, inventory management, event tickets, or marketing campaigns. Available on Business plans and above.

How do I create a QR code menu for my restaurant?

Create a digital menu QR code in 3 steps: 1) Upload your menu as PDF or create a landing page with menu items, 2) Generate a dynamic QR code linked to your menu, 3) Print and place on tables. With dynamic codes, you can update prices or items anytime without reprinting. GoValid also supports multi-language menus.

Can QR codes link to mobile apps?

Yes! Create smart app links that detect the user's device and redirect to the appropriate store - App Store for iPhone or Google Play for Android. You can also use deep links to open specific screens within your app. GoValid's URL QR codes support app store links, deep linking, and universal links.

How many times can a QR code be scanned?

QR codes can be scanned unlimited times by default - there's no technical limit. However, GoValid lets you set scan limits for security purposes. You can limit to 1 scan (one-time verification), specific number of scans, or unlimited. Anti-counterfeit QR codes often use single-scan limits to prevent copying.

What is the difference between QR code and barcode?

Traditional barcodes are one-dimensional and store up to 25 characters. QR codes are two-dimensional and can store up to 4,296 characters or 7,089 numbers. QR codes can be scanned from any angle, store more data types (URLs, images, files), and support error correction. QR codes are ideal for consumer-facing applications while barcodes suit inventory tracking.

Do QR codes work without internet?

It depends on the content. QR codes containing plain text, phone numbers, WiFi credentials, or vCards work offline - the data is stored in the code itself. QR codes linking to websites, videos, or dynamic content require internet to load the destination. GoValid's offline-capable QR types include text, WiFi, vCard, email, and SMS.

Can I use QR codes for payments?

Yes, QR codes are widely used for payments globally. Common methods include: scan-to-pay (customer scans merchant QR), show-to-pay (customer shows QR to scanner), and in-app payments. GoValid can generate QR codes compatible with payment platforms. Note: actual payment processing requires integration with payment gateways like GoPay, OVO, or bank apps.

How do I create a QR code for my business card (vCard)?

GoValid's vCard QR code stores your complete contact information: name, phone, email, company, job title, address, website, and social media links. When scanned, it automatically opens the phone's contacts app with your details pre-filled - one tap to save. Perfect for networking events, business cards, and email signatures.

How does anti-counterfeit detection identify fake products?

The system uses multiple detection methods: Scan Limits (single-use, limited, or unlimited scans), Geographic Spread (detects same QR scanned in too many cities), Impossible Travel (flags when same QR is scanned in two distant locations within minutes - definite proof of copying), Device Fingerprinting (tracks unique devices scanning), and Time-Based Detection (spots products scanned too long after first verification). You can customize thresholds for your specific products.

What happens when counterfeit activity is detected?

You control the response with three action modes: Info Mode (neutral scan statistics without alarming customers), Warning Mode (yellow warning banner listing issues found, product info still visible), and Block Mode (red 'Suspected Counterfeit' alert with product info completely hidden). You receive email alerts and dashboard notifications with QR details, scan location, time, and direct links to QR analytics.

What do customers see when scanning a protected QR code?

When all checks pass, customers see a green 'Verified Authentic' badge with full product information. If warnings are triggered, they see a yellow warning banner listing issues found but can still view product info. If content is blocked, they see a red 'Suspected Counterfeit' alert with product info hidden for safety, plus a button to contact the manufacturer. All messages display in the scanner's preferred language.

Which industries benefit most from anti-counterfeit QR codes?

Industries where counterfeiting damages reputation, safety, or revenue benefit most: Pharmaceuticals & Healthcare (single-use verification for medicine), Luxury Goods & Fashion (limited scans + location checks), Events & Entertainment (single-use tickets), Food & Beverage (local distribution checks), Electronics & Auto Parts (device count + geographic spread), and Certificates & Documents (impossible travel detection). GoValid offers customized detection profiles for each use case.

Is Anti-Counterfeit Protection free with GoValid?

Yes! Anti-Counterfeit Protection is included FREE with all GoValid subscription plans at no additional cost. You get unlimited detection profiles, all detection methods (scan limits, geographic spread, impossible travel, device count), email and dashboard notifications, violation tracking, customer counterfeit reports, and flexible profile assignments. Simply create your profiles and start protecting your products immediately.

What is Check-in QR and how does GPS attendance tracking work?

Check-in QR is GoValid's attendance tracking system with GPS verification. It creates dynamic QR codes that refresh every 60 seconds to prevent screenshot sharing. Features include: GPS location verification (confirm attendees are physically present), device fingerprinting (prevent multiple check-ins from same device), real-time attendance dashboard, automatic time recording, and export to Excel. Perfect for events, schools, offices, and field work verification.

How do I create an event check-in QR code?

Go to Instant QR → Check-in, set your event details (name, date, location), configure GPS radius for location verification (e.g., 100 meters), enable dynamic QR rotation for anti-fraud protection, and generate. Display the QR at your venue - attendees scan with any phone camera. You'll see real-time check-ins on your dashboard with timestamps, locations, and device info. Export attendance reports to Excel anytime.

What is Queue Management QR and how does virtual queuing work?

Queue Management QR creates a virtual queuing system where customers scan a QR code to join the queue remotely. Features include: auto-generated queue numbers with custom prefixes, estimated wait time display, turn notifications via email and browser push, multiple statuses (Waiting, Called, Being Served, Completed, No-Show), both customer and staff interfaces. Perfect for banks, hospitals, government offices, restaurants, and retail stores.

How do I set up a digital queue system for my business?

Create a Queue QR in Instant QR → Queue. Configure your queue settings: custom prefix (e.g., 'A-' for service counter A), estimated service time per customer, maximum queue capacity, operating hours. Print and display the QR code. Customers scan to get a queue number and receive notifications when their turn approaches. Staff manage the queue from a simple dashboard - call next, mark complete, or mark no-show.

How can we help you?

Find answers to frequently asked questions about GoValid QR Code Platform

Getting Started

Learn the basics of GoValid

Authentication For Everyone

Our vision: An authentication ecosystem with enterprise-grade security accessible to all.

GoValid is a community-first trust infrastructure that enables small producers, farmers, MSMEs (Micro, Small and Medium Enterprises), and creators to prove authenticity, ownership, and origin—without the cost and complexity of traditional systems.

Unlike standard QR generators, GoValid connects items to their origin, owner, and complete history. We provide enterprise-grade QR code authentication, traceability, and verification designed for:

Individual creators and freelancers
MSMEs and small businesses
Farmers and cooperatives
Government offices and NGOs
Educational institutions
Artists and craftspeople

Security Levels

Smart QR	Compact, efficient for general use
Secure QR	Encrypted, tamper-resistant protection
Enterprise QR	Digital signatures with Ed25519 cryptography

Key Features

PDF Stamping: Embed QR codes with OTP and expiry features
Real-time Analytics: Scan monitoring and Anti-fraud Detection
Data Control: Password protection, expiry dates, and partial masking
Institutional Numbering: High-volume document and certificate management

Integrations

Microsoft Office Add-ins (Word, Excel, PowerPoint)
Open Journal System (OJS) for academic publishing
WordPress plugins
Mobile apps (Android & iOS)
Custom APIs for developers

Business Models

Subscription-based: Monthly QR quotas with predictable annual costs
Credit-based: Pay-as-you-go flexibility for irregular needs

Choose Plan-based (Subscription) if you:

Generate QR codes regularly each month
Want predictable annual costs
Need access to premium features like PDF Stamping and Custom Forms
Prefer monthly quotas that reset automatically

Choose Credit-based (Pay-as-you-go) if you:

Have irregular QR code generation needs
Want to pay only for what you use
Prefer flexibility without commitments
Need QR codes occasionally or in bursts

Important: Credit-based accounts cannot be added as members of an Institution/Organisation. If you plan to join an organisation as a team member in the future, choose Plan-based instead.

You select your preferred model during registration, and this choice determines your pricing and features throughout your account lifetime.

Account Types:

Individual = Personal (for individuals and freelancers)
Institution = Organisation (for businesses, schools, and organizations)

Account Migration:

Individual/Personal account holders can be invited to join an Institution/Organisation as a member, allowing them to work under the institution's account while maintaining their personal account.

Note: Only Plan-based (subscription) users can join an institution. Credit-based (pay-as-you-go) users cannot be added as institution members.

Feature Comparison

Feature	Individual/Personal	Institution/Organisation
Account Purpose	• Personal use • Freelancers • Individual professionals	• Micro, Small, and Medium Enterprises • Academic • Farmer groups/unions • Organizations
QR Code Generation	All Forms Document, Certificate, Goods, Timeline, etc.	All Forms Document, Certificate, Goods, Timeline, etc.
Third-party Plugins Integrations with external platforms	Available Microsoft Office: Word, Excel, PowerPoint CMS: WordPress, OJS, Joomla	Available Microsoft Office: Word, Excel, PowerPoint CMS: WordPress, OJS, Joomla
Logo on QR Codes Brand logo displayed in center of QR codes	Not Available	Available Institution logo centered on QR codes
Pattern Numbering Auto-generate sequential numbers with custom patterns	Not Available	Available Create custom numbering patterns
Socio-Environmental Features
C-Trace Carbon traceability and supply chain tracking	Not Available	Available Track carbon footprint
Bulk Certificate Issuance	Available Excel Integration	Available Excel Integration + Patterns
Team Members Add team members to collaborate	Not Available Individual accounts only	Available 2 (Free), 5 (Starter), 15 (Business), 40 (Ultimate)
QR Code Prefixes	`I-XXXX` Individual prefix	`N-XXXX` Institution prefix
Pricing (Credit Users)	Standard Rate	Lower Rate Discounted per-QR pricing

Summary:

Both account types have access to all basic QR code generation features and security levels.

Institution/Organisation accounts get additional features for branding (logo on QR codes), advanced numbering systems, and comprehensive socio-environmental tracking tools designed for enterprise use.

Build Your Reputation. Unlock Achievements.

Stand out in the community with badges that showcase your identity and accomplishments!

GoValid's badge system helps build trust and recognizes your contributions to the community. There are two types of badges you can display on your profile:

Identity Badges

Verified status badges that show WHO you are. These are assigned by staff after verification.

Displayed on your avatar
Builds instant trust
Shows verified status

Achievement Badges

Earned through your activities and contributions. Level up as you use GoValid!

Unlock automatically
Feature on your profile
Show your expertise

Identity Badges

These badges verify your account type and are displayed prominently on your avatar across the platform.

Name	Description	How to Get
Government	Official Government Institution account	Invited Only
GoValid Staff	Official GoValid team member	Internal Only
Provos	Community Trust & Safety team	Invited Only
Verified Business	Verified Business/Institution account	Submit Business Docs
Verified User	Identity verified individual	Complete ID Verification

Achievement Badges

Unlock these badges as you use GoValid! They showcase your expertise and contribution to the community.

QR Activity Badges

QR Master

500+ QRs

Scanner Pro

500+ Scans

Verification Expert

1,000+ Scans

Viral Creator

10K+ on 1 QR

World Connector

10+ Countries

Office Champion

1,000+ Office QRs

Community & Trust Badges

Trust Builder

Multi-source Trust

Community Leader

100K+ Trust

Early Adopter

365+ Days

Animal Tracking Badges

Herd Master

50+ Animals

Animal Guardian

10+ Animals

Vet Partner

20+ Verifications

Environmental Champion Badges

Go Green! Support environmental causes and earn exclusive badges!

Earth Defender

10+ Trees

Forest Contributor

Publish Trees

Waste Warrior

Special Award

Energy Saver

Special Award

Water Saver

Special Award

Renewable Hero

Special Award

QR Codes

Everything about QR code generation and management

GoValid offers 7 types of QR codes:

Document QR: For general documents and files
Certificate QR: For certificates and credentials
Goods QR: For products and inventory tracking
Timeline QR: For tracking events and history over time
Custom Forms: Design your own forms (Business+ plans)
PDF Stamping: Embed QR codes directly into PDFs (Starter+ plans)
Excel Integration: Bulk generate QR codes from Excel data

Each type is optimized for specific use cases and includes relevant fields and features.

GoValid offers multiple security levels designed for different use cases. Compare our most popular options:

Security Level	Encryption	QR Code Size	Best For	Plan Required
Smart QR	96-bit	Smallest Ultra-compact	• Tiny labels & tags • Product packaging • Space-limited items	All Plans
Secure QR	256-bit	Balanced Medium size	• Business documents • Certificates • Standard security needs	All Plans
Enterprise QR	Ed25519 + Non-Repudiation	Largest Maximum security	• Legal contracts • Official documents • Regulatory compliance • Audit trail required	All Plans

Enterprise QR Non-Repudiation Features: 256-bit encryption with digital signatures, 128-bit secure token, cryptographic signature verification, tamper-proof validation, and legally binding proof of origin.

Visual comparison of QR code sizes across different security levels

Password Protection Options

Add an extra layer of security to any QR code with password protection. Choose the method that best fits your workflow:

QR-Master Password

One password for all your QR codes

Set once in your account settings
Automatically applies to all password-protected QR codes
Easy to remember - just one password
Perfect for personal use or small teams
Can be changed anytime (updates all QR codes)

Best for: Convenience and simplicity

QR-Unique Password

Individual password for each QR code

Set a different password per QR code
Maximum security - one compromised password doesn't affect others
Ideal for sharing with different people/departments
Great for client-specific documents
Each QR code is independently protected

⚠️ IMPORTANT: QR-Unique passwords are PERMANENT and cannot be changed or recovered!

Cannot be viewed after creation
Cannot be changed later
Cannot be recovered if forgotten
Make sure to save it securely!

Best for: Maximum security and control

Pro Tip: You can mix both methods! Use QR-Master password for internal documents and QR-Unique passwords for client-facing or sensitive materials.

Great news! GoValid now automatically embeds distinctive logos into your QR codes based on your subscription plan - at no extra cost! This exciting feature:

Example: QR codes with different colored logos based on subscription plans

Enhances Brand Recognition
Your QR codes now stand out with professional, plan-specific logos that show you're using a premium verification system.

Builds Trust Instantly
Recipients immediately recognize GoValid-protected QR codes, increasing scan rates and confidence in your content.

Shows Your Premium Status
Different colored logos indicate your subscription tier - a subtle way to showcase your professional commitment.

Logo Colors by Plan:

	Orange Logo Free Plan & Pay-as-you-go Users	Standard protection
	Green Logo Starter, Business & Ultimate Plans	Premium verification
	Blue Logo Enterprise with Full Verification	Maximum trust level

Pro Tip: The logos are automatically applied - no action needed! They're designed to maintain QR code scannability while adding visual appeal. Want a green or blue logo? Consider upgrading your plan!

This feature was added to enhance security perception and brand value. The transparent logos don't interfere with QR code scanning and work with all QR readers.

When someone scans your QR code:

They're directed to a secure verification page
The system validates the QR code's authenticity
If password-protected, they must enter the correct password
Upon verification, they can view the associated information
Each scan is logged with device info, location, and timestamp

You can track all scans in your dashboard, including:

Scanner's location and IP address
Device type and browser
Scan timestamp
Security threat assessment

Yes, QR code transfer is available for users with Starter plans and above. The transfer process includes:

Select QR codes you want to transfer
Enter recipient's email address
Recipient receives an email notification
They must accept the transfer within 24 hours
Complete transfer history is maintained

Note: Free plan users and credit-based users need to upgrade to access this feature.

The "Invalid and hiding date" feature allows you to set an automatic expiration date for your QR codes. When this date is reached, your QR code will either be invalidated or hidden based on your selection.

This feature is perfect for:

Temporary events, promotions, or campaigns with specific end dates
Time-sensitive documents that should expire (contracts, offers, tickets)
Compliance with data retention and privacy policies
Managing QR code lifecycle automatically without manual intervention
Seasonal content that needs to be activated/deactivated on schedule

How it works:

Enable the "Invalid and hiding date" option when creating or editing a QR code
Select the date (and optionally time) when the action should occur
Choose between "Invalidate QR" or "Hide QR" action
The system will automatically process your QR code when the date is reached

Important: This feature does NOT delete your data. It only controls access to the QR code when scanned. Your data remains safely stored in your account for your records.

When setting an "Invalid and hiding date" for your QR code, you can choose between two different actions that will take effect on the specified date:

Invalidate QR (Permanent Deactivation)

This option permanently invalidates your QR code, making it completely non-functional.

What visitors see: "This QR code has been removed and is no longer valid"
Status: Permanent - The QR code cannot be reactivated once invalidated
Your data: All data remains stored in your account for your records and compliance
QR image: The QR code image remains the same but scanning shows the error message
Best for:
- Expired promotional campaigns or time-limited offers
- Documents that become obsolete after a certain date
- Event tickets or passes after the event has ended
- Certificates or credentials that expire
- Any content with a definitive end date

Hide QR (Temporary Hiding)

This option temporarily hides your QR code content from public view while keeping it intact in the system.

What visitors see: "This QR code data is currently inactive and hidden from verification"
Status: Temporary - Can potentially be reactivated by contacting support
Your data: All data remains fully preserved and can be restored
QR image: The QR code image remains the same but content is hidden when scanned
Best for:
- Seasonal content that needs to be hidden temporarily
- Products temporarily out of stock
- Content under review or temporary suspension
- Compliance holds or legal requirements
- Testing purposes where you need to temporarily disable access

Important Notes

The expiration process runs automatically every few hours, so there may be a slight delay before the QR code is invalidated or hidden after reaching the set date.
You cannot change the action type (Invalidate vs Hide) after the QR code has been processed.
For both options, you retain full access to view the QR code data and statistics in your dashboard.

The automatic expiration process runs periodically throughout the day:

You set an invalid and hiding date

Choose date/time and select either "Invalidate QR" or "Hide QR" action

System monitors expiration dates

The system checks for expired QR codes every few hours

Expiration date reached

QR code is automatically processed based on your selected action (Invalidate or Hide)

QR code scanned after expiration

Visitors see appropriate message based on action type

Your data remains safe

All QR code data is preserved in your account for your records

Tip: All times are processed in UTC but displayed in your local timezone.

Your Data Remains Safe:

QR code images are preserved
All uploaded attachments remain stored
Form data and information stay intact
You can still access everything from your dashboard
Download or export your data anytime

What Changes:

QR code scanning is blocked
Verification page shows error message
Public access to data is prevented

Data Protection: We never automatically delete your data. You have full control over when to permanently delete QR codes.

Before expiration:

Currently, you cannot modify the expiration date through the UI
Contact support at [email protected] for assistance
We can help extend or remove the expiration date

After expiration:

For "Hidden" QR codes: Contact support for reactivation
For "Invalidated" QR codes: Cannot be reactivated (create a new QR instead)
You can still access and download all data from your dashboard

Act Fast: After 90 days, expired QR codes are permanently deleted. Download your data before this deadline!

Yes! The expiration feature works seamlessly with bulk generation:

All QR codes in a bulk batch receive the same expiration date
Excel integration supports setting expiration dates
Bulk notifications are sent for all expiring QR codes
Batch processing ensures consistent handling

Example use cases:

Event tickets that expire after the event date
Promotional codes with campaign end dates
Temporary access passes for visitors
Seasonal product batches

Timeline QR codes are designed for tracking events, history, and changes over time. Perfect for maintenance logs, service records, and chain of custody documentation.

Core Fields

Field	Description	Required
Title	Name of the item/asset being tracked (max 100 characters)	Yes
Identifier	Reference number with smart patterns: {counter}, {YYYY}, {random}, etc.	No
Description	Detailed description of the item (max 500 characters)	No

Timeline Entries - Add Events Anytime, Anywhere

Dynamic Event Recording: Users can add new timeline entries at ANY time and from ANY place simply by scanning the QR code. No login required for authorized scanners - just scan, fill, and submit!

Add unlimited history entries to track events over the item's lifecycle:

Entry Title: Brief description of the event
Entry Description: Detailed notes about what happened
Date & Time: When the event occurred (auto-filled with current time)
Location: Where the event took place (auto-detect GPS or manual entry)
Photos: Visual documentation (capture directly from camera or upload)
Files: Attach supporting documents (PDF, images, etc.)
Tagged Users: Link GoValid users to entries (privacy-respecting)

Scan & Add Workflow

Scan QR code with any smartphone
Click "Add New Entry" button
Fill in event details
Capture photo or attach files
Submit - entry is saved instantly

Works Everywhere

Field technicians on-site
Warehouse workers during handling
Delivery personnel at each stop
Inspectors during audits
Anyone authorized to add events

GPS Location Tracking: Each timeline entry can capture precise GPS coordinates. On mobile devices, the current location can be auto-detected. The map view shows all entry locations with interactive markers.

User Tagging Feature

Tag other GoValid users in timeline entries with privacy-respecting search:

Internal Users (Same Institution)

Search by name, email, or user ID
Full name and photo visible
Instant search results

External Users

Respects user's privacy settings
4-digit verification code required
Name may be masked (Jo** Sm***)
5 failed attempts = 24h lockout

Smart Identifier Patterns

Use dynamic patterns in your identifier field:

Pattern	Description	Example Output
`{counter}`	Auto-incrementing number	1, 2, 3...
`{counter:5}`	Padded counter (5 digits)	00001, 00002...
`{YYYY}`	Current year	2025
`{MM}`	Current month	01-12
`{DD}`	Current day	01-31
`{random}`	Random alphanumeric string	A7X9B2
`{random:8}`	Random string (8 characters)	K9M2P4X8

Example: INV-{YYYY}-{counter:4} produces INV-2025-0001, INV-2025-0002, etc.

Mobile-Optimized Entry Form

When scanning a Timeline QR code, users can add new entries directly from their mobile device:

Quick photo capture with device camera
Auto-detect current GPS location
Date/time pre-filled with current timestamp
Attach files from device storage
Tag other users with privacy controls

Use Cases: Equipment maintenance logs, vehicle service history, product chain of custody, construction project progress, healthcare patient records, asset tracking, event documentation.

Create unlimited custom forms with drag-and-drop simplicity. Available for Business and Ultimate plan subscribers.

Available Field Types

Text Field

Single-line text input for names, titles, short answers. Supports character limits and placeholder text.

Text Area

Multi-line text for descriptions, comments, notes. Configurable rows and character limits.

Dropdown Select

Single or multiple choice from predefined options. Perfect for categories, status, types.

Date Picker

Calendar-based date selection. Supports date ranges, min/max dates, and various formats.

File Upload

Attach documents, images, PDFs. Configurable file types and size limits with encryption.

User Tag

Link to GoValid users with privacy-respecting search. Supports external user verification.

Form Templates

Start quickly with pre-built templates:

Inspection Form: Checklist items, photos, inspector details, date/time
Service Record: Service type, technician, parts used, next service date
Handover Form: From/to parties, condition, signatures, witnesses
Blank Template: Start from scratch with your own design

Field Configuration Options

Option	Description
Required	Mark fields as mandatory for form submission
Label	Custom field label displayed to users
Placeholder	Helper text shown inside empty fields
Default Value	Pre-filled value for faster data entry
Validation	Character limits, patterns, email/phone formats
Help Text	Additional guidance displayed below field

Drag-and-Drop Builder

The visual form builder makes design intuitive:

Click "Add Field" to add new field types
Drag fields to reorder them
Click on any field to configure its settings
Preview your form before saving
Forms auto-save as you work

Digital Signatures & Non-Repudiation

Custom forms support Enterprise-level security with legally binding digital signatures:

Ed25519 Digital Signatures

Cryptographically sign form data
256-bit elliptic curve security
Tamper detection on any modification
Smaller signatures, faster verification

Non-Repudiation

Legally binding proof of origin
Creator cannot deny authorship
Timestamp verification
Complete audit trail

Enterprise Security: When Enterprise QR is selected, form submissions are cryptographically signed with Ed25519 signatures. Any modification to the data invalidates the signature, providing tamper-proof verification for legal and compliance requirements.

Plan Requirement: Custom Form Builder is available for Business and Ultimate plan subscribers. Free and Starter plans can view but not create custom forms.

Embed secure QR codes directly into your PDF documents with interactive preview and precise positioning. Available for Starter plans and above.

Interactive Preview

See exactly how your stamped PDF will look before processing:

Real-time PDF preview in the browser
Drag-and-drop QR code positioning
Multi-page navigation with stamp preview on each page
Zoom controls for precise placement
Resize QR code with corner handles

Positioning Options

Fixed Position

Corner placements: top-left, top-right, bottom-left, bottom-right, or center

Custom Drag

Drag to exact pixel coordinates anywhere on the page

Size Control

Resize from 20px to 200px while maintaining scannability

Page Selection

Control which pages receive the QR stamp:

All Pages: Stamp every page of the document
First Page Only: Stamp just the first page
Last Page Only: Stamp just the final page
Custom Pages: Specify exact pages (e.g., 1, 3, 5-10)
Odd/Even Pages: Stamp alternating pages for duplex printing

Digital Signature Integration

Combine PDF stamping with Enterprise-level security:

Ed25519 Digital Signatures: Cryptographically sign the PDF content
Tamper Detection: Any modification invalidates the signature
Non-Repudiation: Legally binding proof of origin
Timestamp Verification: Proves document existed at specific time

Three Delivery Options

Option	Description	Best For
Automatic Download	Stamped PDF downloads immediately after processing	Quick single-document processing
Email Delivery	Stamped PDF sent to your email with download link	Large files, archive reference
Cloud Storage	Saved to your GoValid secure storage for later access	Batch processing, team access

Batch Processing

Process multiple PDFs efficiently:

Upload multiple PDFs at once
Apply same stamp position to all documents
Each PDF gets unique QR code with individual tracking
Download as ZIP archive or individual files

Use Cases: Contracts and agreements, certificates and diplomas, invoices and receipts, official documents, reports and proposals, legal documents requiring verification.

Track products, inventory, and physical assets with ownership records and verification. Perfect for supply chain management and anti-counterfeiting.

Core Fields

Field	Description	Required
Product Name	Name of the product or item	Yes
SKU/Serial Number	Unique identifier with smart patterns support	No
Description	Product details, specifications, features	No
Category	Product category for organization	No
Manufacture Date	Production date for traceability	No
Expiry Date	For perishable products	No

Ownership Tracking

Track the complete chain of ownership:

Current Owner: Who currently possesses the item
Ownership History: Complete record of all previous owners
Transfer Records: Date, time, and location of each transfer
Verification: Both parties must confirm transfers

Transfer Process: Initiate transfer → Recipient receives notification → Recipient accepts → Ownership updates → Both parties receive confirmation → Transaction logged permanently.

Encryption & Security

Goods QR codes support enterprise-grade security:

AES-256-GCM: Military-grade data encryption
ChaCha20-Poly1305: High-performance encryption
Ed25519 Signatures: Tamper-proof verification

Encrypted Attachments: Product photos, manuals encrypted
Secure Keys: Per-item encryption keys
Audit Trail: Complete access history

Anti-Counterfeiting Features

Unique QR Codes: Each product gets a cryptographically unique code
First Scan Detection: Alert if item was scanned before (potential counterfeit)
Location Verification: Flag suspicious scan patterns
Reporting System: Report suspected counterfeits

Use Cases: Luxury goods authentication, electronics tracking, pharmaceuticals verification, spare parts management, warranty tracking, asset inventory, collectibles provenance.

Issue and verify certificates, diplomas, licenses, and professional credentials with tamper-proof verification and instant authentication.

Core Fields

Field	Description	Required
Certificate Title	Name of the certificate or credential	Yes
Recipient Name	Person or organization receiving the certificate	Yes
Certificate Number	Unique identifier with smart pattern support	No
Issue Date	When the certificate was issued	Yes
Expiry Date	When the certificate expires (if applicable)	No
Issuing Authority	Organization issuing the certificate	No

Security Levels for Certificates

Choose the appropriate security level based on certificate importance:

Level	Security	Best For
Smart QR	96-bit encryption, compact size	Training certificates, internal credentials
Secure QR	256-bit AES encryption	Professional certifications, licenses
Enterprise QR	Ed25519 signatures + non-repudiation	Academic degrees, official government documents

Verification Process

When someone scans a Certificate QR code:

QR code is scanned with any smartphone camera
User is directed to secure verification page
System validates cryptographic signature
Certificate details are displayed with authenticity status
Expiry status is checked and displayed
Verification is logged for audit trail

Expiry Detection: Expired certificates display a clear warning. The expiry date is checked in real-time against the certificate data, not just the QR code validity.

Institution Integration

Connect certificates to your organization:

Institution Badge: Display your organization's verified badge
Government Verified: Special badge for government-verified institutions
Logo Display: Your institution logo on verification page
Contact Info: Link to institution for verification inquiries

Bulk Certificate Generation

Issue many certificates efficiently:

Upload Excel/CSV with recipient data
Auto-generate unique certificate numbers
Batch QR code creation with individual tracking
Email distribution to recipients
Download all certificates as ZIP

Use Cases: Academic degrees and diplomas, professional certifications, training completion certificates, licenses and permits, membership cards, awards and recognitions, compliance certificates.

All SmartSecure QR types share these powerful features for comprehensive document and asset management.

Anti-Counterfeiting Protection System

GoValid's advanced anti-counterfeiting system uses AI-powered detection algorithms to identify and flag suspicious scan patterns, protecting your brand and products from fraud.

Enterprise-Grade Protection: 9 configurable detection algorithms, real-time violation alerts, customizable profiles per product line, and complete audit trails for legal compliance.

9 Intelligent Detection Algorithms

Scan Pattern Detection

Scan Limit: Single-use, limited scans, or unlimited modes
Rapid Repeat: Same QR from different devices/locations within minutes
Device Count: Too many unique devices scanning same QR

Location Pattern Detection

City Spread: Product scanned in too many cities (total or within time window)
Distance Check: Scan too far from first/original scan location
Impossible Travel: Physically impossible speed between scans (e.g., 500km in 1 hour)

Time-Based Detection

Age Check: Scan too long after first scan (configurable days)
Before Issue Date: Product scanned before official issue date
After Expiry: Product scanned after expiration date

Smart Date Detection

Auto-detects 46+ date field name variations
Supports 10+ date formats automatically
Works with: issue dates, expiry, manufacture, planting dates, etc.

Customizable Brand Protection Profiles

Create tailored protection profiles for different product lines or use cases:

Assignment Type	Description	Example
Default Profile	Applied to all QR codes without specific assignment	General brand protection
By Form Type	Automatic assignment based on QR type (12 categories)	Certificates: strict single-scan; Goods: multi-scan allowed
By Tag	Assign profiles using custom tags on QR codes	"luxury-watches" tag → ultra-strict detection

Violation Response Actions

Warning Mode

Show alert message but still display content. Good for:

Soft enforcement during rollout
Products with expected high scan rates
Collecting data before stricter enforcement

Block Mode

Hide content completely on violation. Good for:

High-value luxury products
Single-use authentication
Strict counterfeit prevention

11 Violation Types Tracked

Violation	What It Means
`scan_limit_exceeded`	QR scanned more times than allowed
`too_many_cities`	Product verified in too many different cities (total)
`too_many_cities_recent`	Too many cities within configured time window
`too_far_from_first`	Current scan location too far from first scan
`impossible_travel`	Physically impossible travel speed detected between scans
`scan_too_old`	Scan occurred too long after first scan
`rapid_repeat_different_device`	Same QR from different device within minutes
`rapid_repeat_different_location`	Same QR from different location within minutes
`too_many_devices`	Scanned from more unique devices than allowed
`scan_before_issue_date`	Product scanned before official issue/manufacture date
`scan_after_expire_date`	Product scanned after expiration date

Multi-Channel Violation Alerts

Email Alerts

Detailed HTML with scan context, GPS link, device info. Rate-limited (24h cooldown)

Dashboard Alerts

In-app notifications with direct links to violation details and analytics

Push Notifications

Instant mobile push for immediate awareness of violations

Public Counterfeit Reporting System

Allow consumers to report suspected counterfeits directly:

Report Submission

Public form - no login required
Purchase source: marketplace, physical store, vendor, social media
Photo evidence upload
Seller name and details
Optional reporter email for updates

Status Workflow

Pending: New report awaiting review
Reviewed: Under investigation
Confirmed: Verified as counterfeit
Dismissed: Not counterfeit
Reporter receives email on status change

First Scan Anchor Technology

The first scan of any QR code establishes the anchor point for all subsequent detection:

Timestamp: Exact date and time of first verification
GPS Coordinates: Latitude and longitude of first scan location
City & Country: Geographic region of origin
Device Fingerprint: Unique identifier of first scanning device

Consumer Tip: When purchasing products with GoValid QR codes, scan immediately after purchase. If the QR was already scanned somewhere else, you'll see a warning - this could indicate a counterfeit product!

Comprehensive Statistics & Analytics

Total violations with warning/block breakdown
Affected QR codes count
Violation type distribution
Period-over-period trend analysis
Geographic hotspots (where violations occur most)
Report counts by status

Scan Analytics

Track every scan with detailed analytics:

Scan Count: Total number of scans
Location Data: GPS coordinates, city, country
Device Info: Mobile/desktop, browser, OS
Timestamps: Exact date and time of each scan

IP Address: For security and fraud detection
Threat Assessment: VPN, proxy, suspicious activity flags
Trends: Daily, weekly, monthly scan patterns
Map View: Visual representation of scan locations

Notifications

Scan Alerts: Get notified when your QR code is scanned
Security Alerts: Warnings for suspicious scan activity
Expiry Reminders: Notification before QR codes expire
Transfer Notifications: Alerts for ownership transfer requests

QR Code Customization

Customize your QR code appearance:

Colors

Foreground and background colors

Logo

Embed your logo in the center

Shapes

Module shapes and eye patterns

Export Options

PNG: High-resolution raster image
SVG: Scalable vector format for any size
PDF: Print-ready format with metadata
Bulk Export: Download multiple QR codes as ZIP

API Integration

Integrate with your existing systems:

RESTful API for all QR operations
JWT authentication
Webhook notifications for scan events
Bulk operations support
OpenAPI documentation available

Pro Tip: All features are available based on your subscription plan. Check the Pricing page to see which features are included in your plan.

Instant QR

Quick QR code generation for everyday use

GoValid offers two powerful QR code systems designed for different needs:

Instant QR

Perfect for quick, everyday QR codes

Generate QR codes in seconds
No complex forms required
18+ QR types (WiFi, URL, Contact, etc.)
Free for all users (with quotas)
Editable landing pages
Check-in/Attendance tracking

Best for: Events, attendance tracking, quick sharing, personal use

SmartSecure QR

Advanced QR for documents & verification

4 security levels (Verified to Enterprise)
Document verification & validation
Custom forms & PDF stamping
Advanced analytics
Enterprise integration
Compliance & audit trails

Best for: Certificates, legal documents, business compliance, official records

Which should you choose?

Use Instant QR for quick, everyday needs like event check-ins, WiFi sharing, or contact cards. Use SmartSecure QR when you need document verification, compliance tracking, or enterprise-level security.

Instant QR is GoValid's fast, user-friendly QR code generator that lets you create professional QR codes in seconds without complex forms or technical knowledge.

How It Works:

Choose QR Type

Select from 18+ types: WiFi, URL, Check-in, Contact, etc.

Enter Details

Fill in simple information - no complex forms

Customize Design

Colors, shapes, logo, frame - make it yours!

Download & Share

Get your QR code instantly - ready to use!

Pro Tip: All Instant QR codes include a customizable landing page where you can add more information, edit content anytime, and track scans!

Our Signature Feature - Stand Out from Competitors!

Check-in QR is what sets GoValid apart from generic QR generators. It's not just a QR code - it's a complete attendance management system!

Why Check-in QR is Unbeatable:

GPS Location Verification

Ensure attendees are actually at your event location - prevent fake check-ins!

Time-Based Control

Set exact check-in windows - only accept attendance during your event hours!

Real-Time Attendance Dashboard

See who checked in, when, and from where - live updates as people arrive!

Export Attendance Data

Download complete attendance reports in Excel - perfect for payroll or compliance!

Perfect For:

Corporate Events: Conferences, training sessions, team meetings
Education: Class attendance, workshop check-ins, exam verification
Workplace: Employee attendance tracking, shift verification
Community Events: Meetups, seminars, volunteer activities
Venues: Gym check-ins, co-working spaces, member clubs

Why Competitors Can't Match This:

Generic QR generators like QR.io or QRCode Monkey only create simple scan codes. They can't:

Verify attendee location with GPS
Manage check-in time windows
Provide real-time attendance dashboards
Generate attendance reports
Track who scanned when and where

With GoValid Check-in QR, you get a complete attendance management system, not just a QR code!

Yes, absolutely! One of the best features of Instant QR is that your landing pages are fully editable anytime.

What You Can Edit:

Page title and description
Content and information
Images and branding
Colors and styling

Links and URLs
Contact information
Event details (time, location)
Privacy settings

Best Part: You can update the landing page content anytime without reprinting your QR code! The QR code stays the same, but the content people see can change instantly.

How to Edit:

Go to your Instant QR dashboard
Find the QR code you want to edit
Click the 'Edit Landing Page' button
Make your changes and save
Changes appear immediately - no need to update the QR code!

Instant QR quotas depend on your account status. Here's the complete breakdown:

10 Free QR Codes Per Week!

Everyone gets 10 free Instant QR codes per week - all types included (Check-in, Feedback, Guestbook, Queue, Coupon, etc). Verified users can continue beyond this limit.

Complete Quota Breakdown:

User Type	Free Limit	Reset	After Limit
Anonymous No Account	10/week	Weekly	Blocked. Create account for more!
Registered Unverified	10/week	Weekly	Blocked. Verify your account to unlock more!
Verified Plan-based	10/week	Weekly	Deduct from monthly subscription quota
Verified Credit-based	10/week	Weekly	Pay per QR (standard/premium rates)

Pro Tip: Verified Users Can Continue Beyond 10/Week!

After using your 10 free weekly QR codes, verified plan-based users continue from their monthly quota, while credit-based users pay per QR at standard or premium rates.

Upgrade Your Experience:

Register & Verify

10/week FREE

Then continue with quota or credits!

Subscribe to Plan

Monthly quota

See pricing plans

Pay As You Go

Per QR

Top up credits when needed

Reset Schedule:

Weekly free limits: Reset every Monday at midnight
Monthly quotas (plan-based): Reset on your subscription anniversary date

Instant QR supports 18+ QR code types for various use cases:

Check-in / Attendance

Event attendance, GPS verification, time tracking

WiFi Access

Share WiFi credentials instantly - no typing needed!

URL / Website

Link to any website or online resource

Communication

WhatsApp

Email

Phone Call

SMS

Business & Professional

vCard (Contact)

Business Page

Event

Location

Marketing & Engagement

Coupon

Feedback

Social Media

Menu

Other Types

Plain Text

Payment

App Store

Coming Soon: We're constantly adding new QR types based on user requests. Have a suggestion? Let us know!

Yes! Everyone gets 10 free Instant QR codes per week. Verified users can continue beyond this limit - no credit card required to get started!

Anonymous/Unverified

10/week

Verified (Plan)

10/week + quota

Verified (Credit)

10/week + pay

What's Always Free:

All 18+ QR types (no restrictions!)
Check-in, Feedback, Guestbook, Queue, Coupon
QR design customization (colors, shapes, logo)
Editable landing pages
Basic scan analytics
Download PNG, SVG, PDF

Verified User Benefits:

10 free Instant QR per week
Continue from quota (plan) or credits (pay-as-you-go)
SmartSecure QR monthly quota (based on plan)
Advanced analytics & reports
Remove GoValid branding
Priority support

View Plans

Bottom Line:

Everyone gets 10 free QR codes per week! Verified users can continue beyond this limit using subscription quota or pay-as-you-go credits.

Getting started with Instant QR is super easy - no signup required!

Quick Start (3 Steps):

Visit: https://my.govalid.org/i/
Choose your QR type from the homepage
Fill in details and generate - that's it!

Without Account / Unverified

10 QR codes per week
All QR types available
Full customization
Blocked after 10/week
No QR management (anonymous)

Verified Account

10 free QR codes per week
Continue with quota or credits after
QR code history & management
Edit landing pages anytime
Scan analytics

Need more than 10/week? Verified users can continue beyond the 10/week free limit using their subscription quota or pay-as-you-go credits!

Try Instant QR Now Create Free Account

Check-in QR is a powerful attendance and presence tracking system with anti-fraud protection:

GPS Location Verification

Pin exact check-in location on map
Auto-calculate distance from target location
Set maximum allowed distance (10m - 5km)
Auto-flag suspicious check-ins

Dynamic QR Mode

QR code rotates every 60 seconds
Prevents screenshot sharing/fraud
Password-protected display page
Schedule active hours automatically

Additional Features:

Selfie photo capture

ID/Student number field

Device fingerprinting

Export to Excel/CSV

Real-time dashboard

Optional notes field

Perfect for: School attendance, office check-in, event registration, training sessions, field visits, and any location-verified attendance tracking.

Feedback QR lets you collect customer reviews and opinions with flexible rating options:

Rating Styles:

⭐⭐⭐⭐⭐

Stars

1-5 rating

👍 👎

Thumbs

Up or Down

❤️❤️❤️❤️❤️

Hearts

1-5 rating

1️⃣...🔟

Numbers

1-10 scale

Custom Questions:

Question Type	Example
Star Rating	How would you rate our service?
Text Answer	What can we improve?
Multiple Choice	How did you hear about us?
Yes/No	Would you recommend us?
Scale (1-10)	How likely are you to return?

Branding & Analytics:

Add your business logo
Custom thank you message
View all responses in dashboard
Track feedback locations

Perfect for: Restaurants, hotels, retail stores, service providers, events, healthcare, and any business wanting customer insights.

Guestbook QR is a complete digital guestbook system with beautiful themes and rich media support:

Beautiful Themes:

Classic

Elegant Gold

Romantic

Modern

Nature

Memorial

Rich Media Support

Up to 3 photos per entry
Video messages
Digital signature/drawing
Star ratings

Entry Types

Messages & Well Wishes
Memories & Stories
Thank You & Tributes
Reviews & Advice

Display Modes:

List View Grid/Cards Timeline Memory Wall Slideshow

Advanced Features:

Reactions (like, heart, wow)
Entry moderation
Password protection

Owner replies
World map of guests
PDF export

Perfect for: Weddings, birthdays, baby showers, retirement parties, memorials, hotels, Airbnb, restaurants, museums, and business visitor logs.

Queue QR is a complete queue management system that eliminates physical waiting lines:

A001

Auto Queue Numbers

Custom prefix (A, B, VIP, etc.)

⏱️

Wait Time Estimate

Based on average service time

🔔

Turn Notifications

Email & browser push alerts

Queue Status Tracking:

Waiting Called Being Served Completed Cancelled No Show

Customer Features

Join queue by scanning QR
See real-time position
Get notified when turn is near
Select service type

Staff Features

Call next customer
Mark as serving/completed
Handle no-shows
View daily statistics

Anti-Fraud Protection:

Dynamic QR mode (rotates every 60 seconds)
Password-protected staff display
Device fingerprinting

Perfect for: Banks, hospitals, government offices, restaurants, service centers, retail stores, and any business with customer queues.

Coupon QR lets you create and track digital coupons with powerful redemption analytics:

Coupon Details

Coupon code (e.g., SAVE20)
Discount amount (%, $, etc.)
Expiry date
Terms & conditions
Redemption URL (optional)

Tracking & Analytics

Total views & unique views
Redemption count
Conversion rate
Geographic stats
First & last redemption times

Redemption Status:

Pending Verified Used Expired

Usage Controls:

Set maximum redemptions

Limit: One per customer

Collect customer email

Staff verification tracking

Perfect for: Retail promotions, restaurant deals, seasonal sales, loyalty programs, event discounts, and marketing campaigns.

Menu QR creates beautiful digital menus for restaurants, cafes, and food businesses:

Business Information

Business name & tagline
Address & contact info
Instagram & Facebook links
Business logo

Menu Features

Add menu items with prices
Organize by categories
Item descriptions
Link to external menu URL

Benefits:

Contactless No physical menus needed

Easy Updates Change prices instantly

No App Required Works on any smartphone

Perfect for: Restaurants, cafes, bars, food trucks, catering services, hotel room service, and any food & beverage business.

Short Links Are Dead

Remember bit.ly/xK7jP2q? Neither do we. And neither does anyone else.

The Old Era Dead

bit.ly/xK7jP2q s.id/a8Yx3z tinyurl.com/y7abc123

Impossible to remember
Meaningless random characters
Can't say it out loud
Copy, paste, lose, repeat
One link = one destination
Disposable and forgettable

The New Era NeXHub

nexhub.earth/YourName nexhub.earth/MyBrand nexhub.earth/Event2025

Instantly memorable
Your name, your brand
Easy to say out loud
Click, scan, save — done
One link = everything
Permanent and professional

The Only 3 Actions You Need

CLICK

Tap the link, you're there

SCAN

QR code, zero typing

SAVE

Bookmark once, access forever

Your Brain Deserves Better

Your memory should store what matters — names, faces, moments. Not random characters like xK7jP2q.

nexhub.earth/YourName — That's something worth remembering.

The Verbal Test

Try saying this:

"bit dot ly slash x capital K seven lowercase j capital P two q"

😵 Confused? So is everyone else.

Now try this:

"linkhub dot earth slash your name"

✨ Simple. Clear. Memorable.

Welcome to the Future

One memorable link. Everything inside. Update anytime. Share everywhere.

Create Your NeXHub Now

Join the revolution. Short links are dead.

Your All-in-One Link Hub - Better Than Linktree!

NeXHub is a powerful micro-landing page builder that lets you create beautiful, customizable pages with your own unique URL at nexhub.earth/YourName

Why NeXHub Stands Out:

Your Unique URL

nexhub.earth/YourName - Easy to remember, professional, and all yours!

18 Content Blocks

Links, social media, gallery, videos, registration forms, countdown timers, and more!

12 Ready-Made Templates

Event, business, and personal templates - start beautiful in seconds!

Built-in Registration

Collect sign-ups with custom forms, dashboard analytics, and Excel export!

Available Content Blocks:

Links

Social Media

Gallery

Video

Location

Schedule

Team/People

FAQ

Countdown

Documents

Registration

Poll

Ready-Made Templates:

Event Templates

Conference
Workshop
Wedding
Meetup

Business Templates

Company Profile
Restaurant
Service Provider
Product Showcase

Personal Templates

Portfolio
Content Creator
Link Hub
Blank Canvas

Why Choose NeXHub Over Linktree?

18 block types vs just links
Built-in registration forms
Gallery & video support

Countdown timers
Document attachments
QR code included!

Perfect for: Content creators, influencers, musicians, artists, small businesses, freelancers, event organizers, wedding planners, and anyone who needs a beautiful link-in-bio page!

NeXHub includes a powerful registration form builder that lets you collect sign-ups, RSVPs, and leads directly from your hub page:

Form Builder

Custom field labels
Required/optional fields
Text, email, phone inputs
Photo & document uploads
Location capture
Terms & conditions checkbox

Dashboard Analytics

Total registrations count
Confirmed vs pending stats
Today & this week counts
30-day trend chart
Registration by block stats
Search & filter submissions

Management Features:

Open/Close registration

Set max capacity

Confirm/reject entries

Export to Excel

Export to CSV

View full details

Registration Status Tracking:

Pending Confirmed

Perfect for: Event RSVPs, webinar sign-ups, workshop registrations, contest entries, lead generation, membership sign-ups, and volunteer recruitment!

NeXHub gives you complete control over your page's look and feel:

Profile Section

Profile image (logo/avatar)
Cover/banner image
Hub name (main title)
Subtitle/tagline

Theme Colors

Primary/accent color
Background color
Text color

Font Options:

Inter Roboto Open Sans Lato Poppins Montserrat Playfair Display Source Sans Pro

Security Options:

Password protection

Expiry date setting

Pro Tip: Use a template as your starting point, then customize colors and fonts to match your brand. You can always edit your hub page anytime without changing the QR code!

Features & Limits

Understanding platform features and limitations

Storage limits vary by plan:

Plan	Storage Limit	Monthly QR Quota
Free	10 MB	10 QRs
Starter	500 MB	250 QRs
Business	2.3 GB	750 QRs
Ultimate	5.0 GB	1,500 QRs

Storage includes all attachments, images, and documents associated with your QR codes.

All Security Levels Available to All Plans!

Every user (including FREE plan) can use Smart QR, Verified QR, Secure QR, and Enterprise QR. Choose the security level that fits your needs!

What plans affect:

QR Code Quotas: 10/month (Free), 250/month (Starter), 750/month (Business), 1,500/month (Ultimate)
Storage Limits: 10 MB (Free), 500 MB (Starter), 2.3 GB (Business), 5.0 GB (Ultimate)
Institution Member Limits: See table below
Premium Features: See list below

Maximum Institution Members by Subscription Tier

Institution/Organisation accounts can invite team members to collaborate. The number of members you can add depends on your subscription tier.

Subscription Tier	Max Institution Members
FREE Free	1 members
STRT Starter	3 members
BUSI Business	7 members
ULTI Ultimate	15 members

Note: These limits apply only to Institution/Organisation accounts. Individual/Personal accounts cannot add team members.

Premium features by plan:

QR Brand Logo: Starter plan and above (Institution accounts only)
PDF Stamping: Starter plan and above
Custom Forms: Business plan and above
QR Transfer: Starter plan and above
API Keys & OAuth Apps: Business and Ultimate plans only
Bulk Operations: All plans (limits vary)
Excel Integration: All plans

Credit users have access to all features but pay per QR code generated.

For Plan-based users:

Monthly QR generation limited by your plan quota
No limit on QR code scans
Storage limited by plan tier
API rate limits apply (Business+ plans)

For Credit-based users:

No monthly limits - generate as many as your credits allow
No limit on QR code scans
Storage charged per GB used
Bulk discounts for 10+ QRs at once

General limits:

Max 1000 QRs per bulk operation
Max 100 attachments per QR code
Timeline QRs: Max 100 events per timeline

Anti-Counterfeit Protection

Smart fraud detection to protect your products and brand reputation

Anti-Counterfeit Protection is GoValid's advanced fraud detection system that monitors QR code scan patterns to identify potentially copied or cloned QR codes. When counterfeiters copy your QR codes onto fake products, this system detects the suspicious patterns and alerts both you and your customers.

The Counterfeiting Problem

Counterfeiters don't just copy your products - they copy your QR codes too. A single QR code image can be duplicated onto thousands of fake products. Without detection, your customers can't tell the difference until it's too late.

How It Protects Your Business:

Detect Cloned QR Codes

When the same QR code is scanned from multiple locations simultaneously, you'll know copies exist.

Instant Alerts

Get email and dashboard notifications the moment suspicious activity is detected.

Warn Your Customers

Customers see clear warnings when they scan a potentially counterfeit product.

Crowd-Sourced Reports

Customers can report suspected counterfeits directly, helping you track fraud sources.

Perfect For: Luxury goods, pharmaceuticals, electronics, cosmetics, food & beverages, automotive parts, event tickets, certificates, and any product where authenticity matters.

Our detection system analyzes scan patterns in real-time. When a QR code is scanned, the system compares the scan data against your defined rules to identify suspicious behavior.

Detection Methods:

Scan Limits

Set maximum scans per QR code.

Single use: For tickets, vouchers, medicine
Limited: For luxury items (e.g., max 3)
Unlimited: For certificates, documents

Geographic Spread

Detect unusual location patterns.

Same QR scanned in too many cities
Scans too far from first purchase
Multiple cities within short time

Impossible Travel

Catches the strongest fraud signal.

Example: QR scanned in Jakarta at 10:00 AM, then in Surabaya (700km away) at 10:30 AM = DEFINITE COPY

Device Analysis

Track unique devices scanning.

Too many different devices = copies distributed
Rapid scans from different devices
Device fingerprint comparison

Time-Based Detection

Detect products scanned too long after first verification (expired products with copied QR), and rapid repeat scans within minutes (same QR being checked at multiple locations).

Detection Profiles are customizable rule sets that define what 'suspicious' means for YOUR products. Different products have different normal behaviors - a profile lets you tailor detection to your specific use case.

Why Profiles Matter:

A luxury watch might only be scanned 1-2 times in its lifetime, while a certificate might be verified hundreds of times. One-size-fits-all doesn't work - YOU know your products best.

Example Profiles:

Product Type	Normal Behavior	Suspicious Behavior
Luxury Watch	1-2 scans lifetime	10+ scans = copies exist
Medicine Box	1 scan per package	Any repeat scan = duplicate
Event Ticket	1 scan at entry	2nd scan = used/fake ticket
Certificate	Many scans OK	Impossible travel patterns
Local Food	Few scans, local area	Scans 500km away

Creating a Profile:

Go to Profiles

QR Settings → Anti-Counterfeit

Set Rules

Enable detection checks

Choose Action

Info, Warning, or Block

Assign to QRs

By form type or tag

Create Profile

You control what happens when suspicious activity is detected. Choose from three response levels based on your brand's needs.

Response Actions:

Info Mode

What scanner sees:

Normal verification page with scan statistics (number of scans, locations, etc.) - neutral, no judgment.

Best for: Monitoring without alarming customers

Warning Mode

What scanner sees:

Yellow warning banner listing issues found. Product info still visible with caution note.

Best for: Most products - informs without blocking

Block Mode

What scanner sees:

Red alert - SUSPECTED COUNTERFEIT. Product info completely hidden for safety.

Best for: Medicine, safety-critical, single-use items

What YOU Receive:

Email Alerts

Immediate notification with QR details, scan location, time, and list of triggered violations. Includes direct link to QR analytics.

Dashboard Notifications

Real-time alerts in your GoValid dashboard. View all violations in one place with filtering and export options.

Quick Actions: From each alert, you can immediately view the QR analytics, see all scans on a map, and take action - all without searching.

You can assign detection profiles to QR codes in three flexible ways, giving you granular control over which products get which protection.

Assignment Methods:

By Form Type

Automatically apply profile to all QR codes of a specific type.

Example:
All 'Goods' QR codes → 'Luxury Protection' profile

By Tag

Apply to QR codes with specific tags for granular control.

Example:
Tag 'premium-watch' → 'Single Use' profile

Default Profile

Fallback profile for QR codes without specific assignment.

Example:
All other QRs → 'Standard Protection'

Priority Order

When a QR code matches multiple rules:

Tag assignment (highest priority - most specific)
Form type assignment
Default profile (fallback)

Manage Assignments

Your customers see clear, professional verification pages that build trust. When issues are detected, the warnings are informative without being alarming.

Customer Experience:

All Checks Pass

Green 'Verified Authentic' badge
Full product information
Scan statistics (optional)
Confidence-building message

Warning Triggered

Yellow warning banner
List of issues found
Product info still visible
Report button available

Content Blocked

Red 'Suspected Counterfeit' alert
Product info HIDDEN
Safety warnings shown
Contact manufacturer button

Multi-Language Support: All warning messages are automatically displayed in the scanner's preferred language (Indonesian, English, and more).

When customers suspect they have a counterfeit product, they can submit a report directly from the verification page. This crowd-sourced intelligence helps you track fraud sources and take action.

Report Information Collected:

Purchase location (marketplace, store, vendor)
Store/seller name
Description of concerns

Photo evidence (optional)
Reporter contact for follow-up
Automatic scan location/time

What You Can Do With Reports:

Track Fraud Sources

See which sellers/markets have issues

Take Legal Action

Use evidence for enforcement

Contact Reporters

Follow up for more details

View Reports

Any industry where counterfeiting damages brand reputation, customer safety, or revenue can benefit. Here are the top use cases:

Pharmaceuticals & Healthcare

Counterfeit medicine can be deadly. Block mode ensures patients never unknowingly use fake medication.

Single-use verification

Luxury Goods & Fashion

Protect brand value. Limited scans and geographic checks catch copied QR codes on fake products.

Limited scans + location

Events & Entertainment

Single-use tickets prevent duplicate entry. Second scan immediately blocks access.

Single-use + block

Food & Beverage

Local distribution checks ensure products aren't appearing in unauthorized regions.

Distance + time limits

Electronics & Auto Parts

Device count and geographic spread detect when QR codes are copied to mass-produced fakes.

Device count + spread

Certificates & Documents

Impossible travel detection catches when the same certificate is being verified in multiple places simultaneously.

Impossible travel

Included FREE! Anti-Counterfeit Protection is included with all GoValid subscription plans at no additional cost. Simply create profiles and start protecting your products.

What's Included:

Unlimited detection profiles
All detection methods
Email notifications
Dashboard alerts

Violation tracking
Customer reports
Flexible assignments
API access (Business+)

View Subscription Plans Start Protecting Now

Setting up Anti-Counterfeit Protection takes just a few minutes. Here's your quick-start guide:

5-Minute Setup Guide:

Create a Profile:
Go to QR Settings → Anti-Counterfeit Profiles → Create Profile. Name it based on your product type.
Enable Detection Rules:
Choose which checks matter for your products: scan limits, geographic spread, impossible travel, device count, etc.
Set Response Action:
Choose Info (statistics only), Warning (alert shown), or Block (content hidden) for violations.
Assign to QR Codes:
Set as default, assign by form type (Goods, Certificate, etc.), or assign by tag for specific products.
Done!
Your QR codes are now protected. Monitor violations from your dashboard.

Quick Tips:

Start with Warning mode to see patterns before blocking
Use tags for different product lines needing different rules
Enable email alerts to stay informed in real-time
Review the Violations page regularly to spot patterns

Create Your First Profile View Violations

Microsoft Office Add-in

GoValid integration for Word, Excel, and PowerPoint

The GoValid Office Add-in is a powerful productivity tool that integrates directly into Microsoft Word, Excel, and PowerPoint, allowing you to generate secure, verifiable QR codes without leaving your Office applications.

Key Benefits:

Generate QR codes directly within your documents, spreadsheets, and presentations
Automatic integration with your GoValid account
All QR types supported: Document, Certificate, Goods, Timeline, etc.
Batch processing for Excel (generate hundreds of QR codes at once)
Works across Windows, Mac, and Web versions of Office

Supported Applications:

Microsoft Word

Document QR codes

Microsoft Excel

Batch processing

Microsoft PowerPoint

Presentation QR codes

Installation Steps:

Prerequisites:

Active GoValid account (Individual or Institution)
Microsoft Office 2016 or later (Windows/Mac) OR Microsoft Office Online
Internet connection

Method 1: Install from Microsoft AppSource (Recommended)

Open Word, Excel, or PowerPoint
Go to Insert → Get Add-ins (or Insert → Office Add-ins)
Search for 'GoValid QR Generator' in the store
Click 'Add' to install the add-in
The add-in will appear in the Home tab ribbon

Method 2: Manual Installation (Sideloading)

Download the manifest file from GoValid Office Add-in page
Open Word, Excel, or PowerPoint
Go to Insert → My Add-ins → Manage My Add-ins → Upload My Add-in
Select the downloaded manifest.xml file
Click 'Upload' and the add-in will be installed

First Time Setup:

After installation, click the 'GoValid QR' button in the ribbon. You'll be prompted to sign in with your GoValid account credentials. Once authenticated, you can start generating QR codes immediately!

The GoValid Add-in for Microsoft Word allows you to embed secure QR codes directly into your documents for verification, authentication, and tracking purposes.

Key Features:

Document QR Codes: Generate QR codes for document verification with custom metadata
Certificate QR Codes: Create secure certificates with QR verification codes
Custom Positioning: Insert QR codes anywhere in your document - header, footer, margins, or inline
Security Levels: Choose from PUBLIC, SECURE, or VERIFIED protection levels
Branding (Institution accounts): QR codes include your institution logo in the center
Multiple QR Types: Document, Certificate, Goods, Timeline, and more

How to Use:

Open your Word document
Click 'GoValid QR' button in the Home tab ribbon
Sign in if prompted
Select the QR type you want to generate
Fill in the required information (document name, identifier, etc.)
Choose security level and positioning
Click 'Generate QR Code'
The QR code will be automatically inserted at your cursor position

Pro Tip:

For official documents and certificates, use VERIFIED security level to ensure maximum authenticity. The QR code will link to a verification page showing all document details.

The Excel Add-in is designed for bulk QR code generation, making it perfect for mass certificate issuance, inventory management, and batch processing.

Key Features:

Batch Processing: Generate hundreds or thousands of QR codes at once from Excel data
Column Mapping: Map Excel columns to QR code fields (name, identifier, description, etc.)
Certificate Issuance: Perfect for bulk certificate generation with unique QR codes
Inventory Management: Generate QR codes for goods tracking and inventory
Auto-insertion: QR codes automatically inserted into designated cells
Progress Tracking: Real-time progress indicator for large batches

Batch Processing:

The number of QR codes you can generate in a batch depends on your subscription plan. Your current limits are displayed in the add-in interface when you use the batch generation feature.

How to Use (Batch Processing):

Prepare your Excel spreadsheet with data in columns
Include columns for: Name, Identifier, Description, Date, etc.
Open the GoValid Add-in from the Home tab
Select 'Batch Generate' mode
Map your columns to QR code fields
Select the data range (e.g., A2:D100)
Choose where to insert QR codes (e.g., Column E)
Click 'Generate Batch QR Codes'
Wait for processing to complete (progress bar shown)
QR codes will be inserted into the designated column

Perfect for Certificates:

The Excel Add-in is ideal for educational institutions, training centers, and organizations that need to issue certificates to multiple recipients. Each certificate gets a unique QR code linked to the recipient's details.

The PowerPoint Add-in allows you to add verifiable QR codes to your presentations, making them interactive and trackable.

Key Features:

Slide QR Codes: Generate QR codes for individual slides or entire presentations
Screen Capture: Automatically capture slide thumbnails for QR verification pages
Event Tracking: Track who scans QR codes during presentations
Interactive Presentations: Add links to resources, feedback forms, or certificates
Custom Positioning: Place QR codes in slide corners, headers, or custom positions
Multi-slide Support: Generate unique QR codes for multiple slides at once

How to Use:

Open your PowerPoint presentation
Navigate to the slide where you want to add a QR code
Click 'GoValid QR' button in the Home tab ribbon
Sign in if prompted
Select 'Presentation QR Code' or 'Slide QR Code'
Fill in presentation details (title, description, etc.)
Optionally enable 'Capture Slide' to include a thumbnail
Choose QR code position on slide
Click 'Generate QR Code'
The QR code will be inserted on your slide

Common Use Cases:

Educational Presentations

Link to course materials, assignments, or additional resources

Business Presentations

Provide contact details, product links, or feedback forms

Conferences & Events

Share presentation materials, speaker info, or event details

Training Certificates

Issue digital certificates to training participants

Pro Tip:

Enable 'Screen Capture' to automatically include a preview of your slide on the QR verification page. This helps users confirm they're viewing the correct presentation content.

The GoValid Office Add-in uses secure JWT (JSON Web Token) authentication to connect to your GoValid account.

Authentication Process:

First time you open the add-in, you'll see a login screen
Enter your GoValid username and password
If you have 2FA enabled, enter the verification code
The add-in receives a secure access token (valid for 24 hours)
Token is stored locally in the Office application session
After 24 hours, you'll need to re-authenticate

Two-Factor Authentication (2FA):

If you have 2FA enabled on your GoValid account, you'll need to enter your authentication code when logging into the Office Add-in.

We highly recommend enabling 2FA for enhanced security, especially for institutional accounts.

How to Sign Out:

Open the GoValid Add-in
Click on your profile/user icon in the top right
Select 'Sign Out'
Your authentication token will be cleared

Security Note:

Your password is never stored in the add-in. Only a secure, temporary access token is stored, and it expires after 24 hours. All communication with GoValid servers uses HTTPS encryption.

Yes, the Office Add-in requires an active GoValid account. QR code generation through the add-in counts toward your account's QR quota or credits.

How It Works:

Plan-based Users (Subscription):

QR codes generated via Office Add-in count toward your monthly quota
Your current quota and remaining balance are displayed in the add-in
Excel batch processing limits apply based on your tier
Quota resets monthly

Credit-based Users (Pay-as-you-go):

Each QR code generated deducts credits from your balance
Your current credit balance is displayed in the add-in
Top up credits anytime as needed
No monthly limits - use as many as you have credits for

Check Your Balance:

Your current quota or credit balance is always visible at the top of the add-in interface. Click the refresh icon (🔄) in the top right corner to update your balance after generating QR codes or making a purchase.

Sometimes you need to refresh the add-in to update your quota balance, reload data, or fix display issues.

Quick Refresh (Recommended):

Look for the circular refresh icon (🔄) in the top right corner of the add-in
Click the refresh icon
Your quota/credit balance and user information will be updated
This does NOT log you out

When to Use Quick Refresh:

After generating QR codes to update your remaining quota
After purchasing a subscription or topping up credits
When you see outdated quota/balance information

Full Reload (For Issues):

If the add-in is not working properly or showing errors:

For Desktop Office (Windows/Mac):
- Close the add-in task pane
- Click the 'GoValid QR' button in the ribbon again to reopen
For Office Online (Web):
- Refresh your browser page (F5 or Ctrl+R / Cmd+R)
- The add-in will reload automatically
If issues persist:
- Sign out from the add-in (click profile icon → Sign Out)
- Close and reopen the add-in
- Sign in again

Note:

The refresh icon (🔄) only updates data from the server. If you're experiencing technical issues like frozen screens or errors, use the Full Reload method above.

Common Issues:

Add-in button not showing in ribbon

Solutions:

Restart Office application completely
Check if add-in is enabled: File → Options → Add-ins → Manage COM Add-ins → Enable GoValid
Re-install the add-in from AppSource or manual upload
Ensure you have Office 2016 or later version

Cannot login / Authentication failed

Solutions:

Verify your username and password are correct
If you have 2FA enabled, make sure to enter the correct code
Check your internet connection
Try logging in via web browser first to confirm credentials
Clear browser cache in Office (File → Options → Trust Center → Clear)

QR code not inserting into document

Solutions:

Ensure your cursor is positioned in the document before generating
Check document is not in read-only mode
Verify you have QR quota/credits remaining
Try generating again - temporary network issue may have occurred
For Word: Ensure you're not in Print Layout restrictions

Excel batch processing failed or stopped

Solutions:

Check you haven't exceeded your tier's column/row limits
Ensure all required columns have data (no empty cells in mapped columns)
Verify you have enough QR quota/credits for the batch size
For large batches (>1000), split into smaller chunks
Check Excel is not running macros that could interfere

Add-in is slow or unresponsive

Solutions:

Check your internet connection speed
Close other Office documents and applications
For batch processing, reduce batch size
Clear Office cache: File → Options → Advanced → Clear Office Cache
Update to latest version of Office

Still having issues?

If you continue experiencing problems:

Visit our support page: https://govalid.org/office-add-in-govalid/
Contact support: [email protected]
Include: Office version, Windows/Mac, error message screenshot

Supported Platforms:

Platform	Minimum Version	Word	Excel	PowerPoint
Windows Desktop	Office 2016 or later
Mac Desktop	Office 2016 or later
Office Online (Web)	Current version
Microsoft 365	All versions
iPad/Mobile	Office for iPad/Mobile

Recommended Versions:

Windows: Office 2019, Office 2021, or Microsoft 365
Mac: Office 2019 for Mac or later
Web: Latest version of Chrome, Edge, Firefox, or Safari
Mobile: Office Mobile apps for iOS and Android

Yes, your data privacy and security are our top priorities. Here's how we protect your information:

Data Security Measures:

No Full Document Upload: We never upload or store your entire Office documents
Minimal Data Collection: Only QR metadata is sent (name, identifier, description)
HTTPS Encryption: All data transmission uses SSL/TLS encryption
Secure Authentication: JWT tokens with 24-hour expiry
Local Storage: Authentication tokens stored locally in Office session only
No Third-party Sharing: Your data is never shared with third parties

What Data We Collect:

Data Type	Purpose	Stored?
QR Code metadata	Generate and display verification page
User account info	Authentication and quota tracking
Usage statistics	Monitor quota and improve service
Full document content	—	Never
Document passwords	—	Never

PowerPoint Screen Capture:

When you use the 'Capture Slide' feature in PowerPoint, only a low-resolution thumbnail (960x540px) of the current slide is uploaded. This is used solely for the QR verification page preview. You can disable this feature if preferred.

Compliance:

The GoValid Office Add-in complies with GDPR, CCPA, and other data protection regulations. You can request data deletion at any time from your GoValid account settings.

OJS Plugin (Open Journal Systems)

GoValid integration for academic journals and publishers

Get GoValid OJS Plugin

Generate verifiable certificates, secure QR codes, and professional email templates directly from your OJS journal.

Download Now

The GoValid OJS Plugin is a powerful integration that brings GoValid's authentication and verification capabilities directly into Open Journal Systems (OJS). It enables academic journals to generate secure, verifiable certificates and QR codes for reviewers, authors, and editors without leaving the OJS environment.

Why Journals Love GoValid OJS Plugin

Recognize reviewers with beautiful, verifiable certificates
Authenticate published articles with secure QR codes
Streamline communication with custom email templates
Combat certificate fraud with cryptographic verification
Save hours of manual certificate creation work

Key Features

Certificate Designer

Visual drag-and-drop editor to create stunning reviewer certificates, acceptance letters, and awards with your journal's branding.

QR Code Generation

Generate secure, verifiable QR codes with enterprise-grade digital signatures and cryptographic proof of authenticity.

Email Designer

Create professional email templates with custom headers, footers, and your journal's branding - all saved to OJS natively.

Smart Verify Widget

Add a floating verification widget to your journal's public pages so visitors can instantly verify any GoValid QR code.

Download GoValid OJS Plugin

GoValid OJS Plugin supports multiple OJS versions. Each version is specifically built and tested for compatibility:

OJS Version	PHP Support	Tested On	Status
OJS 3.1.x	PHP 7.0 - 7.4	PHP 7.3	Supported
OJS 3.3.x	PHP 7.3 - 8.0	PHP 7.4 PHP 8.0	Supported
OJS 3.4.x	PHP 8.0 - 8.3	PHP 8.1 PHP 8.3	Supported
OJS 3.5.x	PHP 8.2 - 8.5	PHP 8.2 PHP 8.5	Supported

How to check your OJS version:

Log in as Administrator
Go to Administration → System Information
Look for 'OJS Version' in the Current Version section

Prerequisites:

Active GoValid account (Sign up free)
OJS 3.1.x, 3.3.x, 3.4.x, or 3.5.x installed
Administrator access to OJS
PHP extensions: GD, JSON, cURL, mbstring, OpenSSL

Method 1: Install via OJS Plugin Gallery (Recommended)

Log in to OJS as Administrator
Navigate to Settings → Website → Plugins
Click 'Plugin Gallery' tab
Search for 'GoValid'
Click 'Install' next to GoValid OJS Plugin
After installation, go back to 'Installed Plugins' tab
Find 'GoValid OJS Plugin' under Generic Plugins and click 'Enable'

Method 2: Manual Upload

Download the correct plugin version from GoValid OJS Plugin page
Log in to OJS as Administrator
Navigate to Settings → Website → Plugins
Click 'Upload A New Plugin'
Select the downloaded .zip file
Click 'Save' to upload and install
Enable the plugin from the Installed Plugins list

Method 3: Manual Installation (FTP/SSH)

Download and extract the plugin zip file
Upload the 'goValidOJS' folder to: /path/to/ojs/plugins/generic/
Set permissions: chmod -R 755 goValidOJS/
Clear OJS cache: rm -rf cache/*
Log in to OJS and enable the plugin

First Time Setup:

After enabling the plugin, click the arrow next to the plugin name and select 'Settings'. You'll see links to the Certificate Designer and Email Designer. When you open either designer for the first time, you'll be prompted to log in with your GoValid account credentials.

The Certificate Designer is a powerful visual editor that lets you create professional certificates directly within OJS. It features a drag-and-drop canvas where you can design certificates for reviewers, authors, editors, or any other recognition purpose.

Design Features

Visual drag-and-drop canvas
Portrait & Landscape orientations
Custom background images
Journal logo auto-scaling

High-resolution export (300 DPI)
Shapes (rectangle, circle, line)
Custom fonts and colors
QR code placement

Dynamic Text Fields

The designer supports dynamic text fields that automatically populate with data from OJS:

`Reviewer Name`	Full name of the reviewer
`Author Name`	Article author's name
`Editor Name`	Assigned editor's name
`Article Title`	Title of the submission
`Journal Name`	Your journal's name
`DOI`	Digital Object Identifier
`Issue Info`	Volume, Number, Year
`Review Date`	Date of review completion
`ISSN Online/Print`	Journal ISSN numbers

Template Gallery

Don't want to start from scratch? Choose from our pre-built templates:

Letter of Acceptance

Certificate Basic

Certificate Modern

Certificate Elegant

Modern Green

Classic Blue

Diploma Classic

Award Simple

Pro Tip: Save your customized designs as templates for future use. You can create different templates for reviewers, best paper awards, editorial board certificates, and more!

GoValid OJS Plugin uses Enterprise-level security with digital signatures - the highest level of protection designed for official documents and certificates.

Enterprise Security

Encryption

Ed25519 + Digital Signature
Cryptographic proof of authenticity with non-repudiation

Perfect For OJS

Reviewer certificates
Acceptance letters
Editorial appointments
Publication confirmations

Signed Certificates (PIN Verification)

For maximum authenticity, you can enable 'Signed By' which adds your digital signature to the certificate:

Enable the 'Signed By' toggle in QR Settings
Enter your 6-digit GoValid signing PIN
PIN is verified with GoValid server
A secure session token is generated (valid for 5 minutes)
Your certificate is cryptographically signed

Security Note: The signing PIN is never stored in OJS. Each signing session requires fresh PIN verification, ensuring only authorized users can sign certificates.

The Email Designer lets you create professional, branded email templates that integrate seamlessly with OJS's email system.

Template Sections

Header

Journal logo
Title & subtitle
Background color/gradient
Logo position (left/center/right)

Content

Greeting text
Message body
Article details box
Closing message

Footer

Signature
Signature name
Journal URL
Border & colors

OJS Variables Support

Email templates support OJS template variables that automatically populate with real data:

{$recipientName}, {$articleTitle}, {$journalName}, {$editorName}, {$submissionUrl}, and more...

Native OJS Integration: Templates are saved directly to OJS's email template system with a 'CUSTOM_' prefix, making them available throughout OJS for various notification purposes.

After designing your certificate, you can send it directly to recipients without leaving the Certificate Designer:

Design your certificate in the Certificate Designer
Click the 'Send Email' button in the toolbar
A modal will open with email options
Select an email template (from Email Designer)
Enter recipient email(s) in the To field
Optionally add CC and BCC recipients
Add any additional attachments if needed
Click 'Send' to deliver the certificate

User Autocomplete

When typing in the recipient fields, the plugin will suggest OJS users based on your search. This makes it easy to send certificates to reviewers, authors, or editors without manually typing their email addresses.

Attachment Limits:

Certificate image: 5MB maximum
Total attachments: 10MB maximum
Supported formats: PDF, PNG, JPG, GIF

The Smart Verify Widget is a floating button that appears on your journal's public pages, allowing visitors to instantly verify any GoValid QR code.

How It Works

Visitor clicks the floating verify button
A verification panel opens
They can enter a QR ID manually
Or upload/scan a QR code image
Instant verification results are displayed

Configuration Options

Enable/disable per journal
6 position options:
- Bottom Right (default)
- Bottom Left
- Middle Right
- Middle Left
- Top Right
- Top Left

Build Trust: The Smart Verify Widget shows visitors that your journal takes document authenticity seriously. It provides an easy way for employers, institutions, and other parties to verify certificates issued by your journal.

The Floating Action Button (FAB) is a convenient toolbar that appears in the OJS dashboard, providing quick access to GoValid tools without navigating through menus.

What It Provides

One-click access to Certificate Designer
One-click access to Email Designer
Visible on all dashboard pages (submissions, workflow, etc.)
Opens designers in new tabs for multitasking

Role-Based Visibility

In the plugin settings, you can control which roles see the FAB:

Journal Managers

Editors

Copyeditors

Assistants

Tip: If you don't need the FAB visible for all staff, you can disable it for certain roles in the plugin settings. Site Administrators always have access.

Anti-Counterfeit Protection is GoValid's advanced fraud detection system that monitors QR code scan patterns to identify potentially copied or cloned certificates. When counterfeiters copy your certificates, the system detects suspicious patterns and alerts both you and verifiers.

The Certificate Fraud Problem

Fake reviewer certificates and acceptance letters damage journal credibility. Counterfeiters copy QR codes onto fraudulent certificates. Without detection, employers and institutions can't verify authenticity.

Detection Methods

Geographic Spread

Detects if the same certificate QR is scanned from too many different cities or countries - indicating copies exist.

Impossible Travel

If a certificate is scanned in Jakarta at 10:00 AM then Surabaya at 10:30 AM - that's a definite copy!

Using Tags in OJS Plugin

In the Certificate Designer, you can assign Anti-Counterfeit Tags to your QR codes. These tags:

Help organize certificates by year, department, or event
Enable detection profile assignment (e.g., 'reviewer-2025' tag → 'Certificate Protection' profile)
Make it easy to track and filter suspicious activity by category

Learn More: For complete details on Detection Profiles, response actions, and customer alerts, see the Anti-Counterfeit FAQ section.

The GoValid OJS Plugin works perfectly with Subscription Plans and Institution Accounts. QR codes generated through the plugin count toward your monthly quota.

Subscription Plans

Monthly QR quota included
Quota displayed in the designer
Resets monthly
Plans: Free, Starter, Business, Ultimate

Best for: Individual journals and small publishers

Institution Account

Shared quota across multiple journals
Centralized management
Member accounts for editors
Custom branding options

Best for: Universities and large publishers

Note: Credit-based (pay-as-you-go) accounts are not supported for OJS Plugin. Please use a subscription plan or institution account for full functionality.

Free Plan Available: Start with our Free plan to try the OJS Plugin. You get 10 QR codes per month - perfect for testing and small journals. Upgrade anytime for more quota and features.

Create Free Account View Plans

Common Issues

Plugin not appearing after installation

Solutions:

Clear OJS cache: rm -rf cache/*
Check file permissions (755 for folders, 644 for files)
Verify you installed the correct version for your OJS
Restart web server if using opcache

Login button not working in designer

Solutions:

Check browser console for JavaScript errors
Ensure HTTPS is enabled (required for secure auth)
Try incognito/private browsing mode
Clear browser cache and cookies

Email not sending

Solutions:

Check OJS email settings (Settings → Workflow → Emails)
Verify SMTP server configuration in config.inc.php
Check server mail logs for errors
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Document Numbering Pattern

Master the automated document numbering system for institutions

Document Numbering Pattern is an automated numbering system that generates sequential, professional document numbers for your institution. Think of it as a smart numbering machine that never makes mistakes!

What it does:

Generates unique sequential numbers automatically
Follows your custom format/pattern
Prevents duplicate numbers
Resets counters based on your schedule
Skips reserved/unlucky numbers

Perfect for:

Government agencies & public institutions
NGOs & non-profit organizations
Farmer groups & agricultural cooperatives
Community organizations & associations
Universities & educational institutions
Micro, Small, and Medium Enterprises (MSMEs)
Any organization needing sequential document numbering

Example: Create a pattern like FIN/2024/03/0001 that automatically increments to FIN/2024/03/0002, FIN/2024/03/0003, and so on. When March ends, it automatically becomes FIN/2024/04/0001!

Availability: Institution Accounts Only - This feature is exclusively for institution/organisation accounts, not available for individual users.

Step-by-step navigation:

Log in to your institution account
Go to Institution Settings from your dashboard menu
Click on the Numbering Pattern tab (3rd tab)
Click Add Pattern button to create your first pattern

⚠️ Note: You must have an institution/organisation account type to see this feature. Individual accounts do not have access to document numbering patterns.

💡 Quick Tip: The Numbering Pattern tab is located between 'Departments & Roles' and 'QR Quota' tabs in your Institution Settings page.

Creating a numbering pattern is easy! Follow this simple guide:

Basic Information

Pattern Name: Give it a descriptive name (e.g., 'Finance Invoices', 'HR Letters')
Pattern Code: Short identifier (e.g., 'INV', 'SK', 'MOU')
Description: Brief explanation when to use this pattern

Build Your Pattern Template

This is the fun part! Click the component buttons to build your number format:

Component	What it does	Example Output
`{DEPT}`	Department code (FIN, HR, IT)	`FIN`
`{YYYY}`	4-digit year	`2024`
`{YY}`	2-digit year	`24`
`{MM}`	2-digit month	`03`
`{DD}`	2-digit day	`15`
`{SEQ:4}`	4-digit sequence number	`0001`
`{TYPE}`	Document type code	`SK`
`/` or `-`	Separators	`/` or `-`

Example Pattern: {DEPT}/{YYYY}/{MM}/{SEQ:4}
Output: FIN/2024/03/0042

Configure Counter Settings

Counter Scope: Global (one counter) or per-department/user/type
Reset Frequency: Never, daily, monthly, or yearly
Starting Number: Usually starts at 1

Save and Test

Click Create Pattern and you're done! Your pattern is now ready to generate professional document numbers.

Here's a complete reference of all variables you can use in your numbering patterns:

Date & Time Variables

Variable	Description	Example
`{YYYY}`	Full 4-digit year	`2024`
`{YY}`	Short 2-digit year	`24`
`{MM}`	Month with leading zero	`03` for March
`{DD}`	Day with leading zero	`15`

Organization Variables

Variable	Description	Example
`{DEPT}`	Department code from user's department	`FIN`, `HR`, `IT`
`{USER}`	First 4 characters of username (uppercase)	`JOHN`
`{TYPE}`	Document type provided during generation	`SK`, `MOU`, `INV`

Sequential Number Variables

Variable	Description	Example
`{SEQ}`	Simple sequence (no padding)	`1`, `2`, `42`
`{SEQ:3}`	3-digit padded sequence	`001`, `002`, `042`
`{SEQ:4}`	4-digit padded sequence (recommended)	`0001`, `0002`, `0042`
`{SEQ:5}`	5-digit padded sequence	`00001`, `00002`, `00042`
`{SEQ:6}`	6-digit padded sequence	`000001`, `000002`, `000042`

💡 Pro Tip: Use {SEQ:4} or {SEQ:5} for professional-looking numbers. The padding ensures all numbers have the same width, making them easier to read and sort!

Counter Scope determines how your sequential numbers are organized. Think of it as deciding whether you want ONE counter for everything, or separate counters for different departments/users.

Global Counter

One counter for the entire institution

Example: Invoice numbers across all departments

Generates: INV-2024-0001
Next: INV-2024-0002
Then: INV-2024-0003

Best for: Invoices, Receipts, Certificates

Per Department

Separate counter for each department

Example: Department-specific letters

Finance dept: FIN/2024/0001, FIN/2024/0002
HR dept: HR/2024/0001, HR/2024/0002
IT dept: IT/2024/0001, IT/2024/0002

Best for: Department Letters, Memos

Per User

Each staff member has their own counter

Example: Personal document tracking

User John: JOHN-0001, JOHN-0002
User Jane: JANE-0001, JANE-0002

Best for: Personal workload tracking

Per Document Type

Different counter for each document type

Example: Type-specific numbering

SK type: SK/2024/0001, SK/2024/0002
MOU type: MOU/2024/0001, MOU/2024/0002

Best for: Multi-type documents

✅ Recommendation: Start with Global Counter for simplicity. You can always create new patterns with different scopes later as your needs grow!

Reset Frequency controls when your sequential counter goes back to the starting number (usually 1). This is essential for time-based numbering systems.

Reset Option	How it works	Example
Never Reset	Counter keeps incrementing forever	`INV-0001` `INV-0002` `INV-9999` Continues indefinitely
Reset Daily	Resets to 1 every day at midnight	March 15: `REG/20240315/0001` `REG/20240315/0042` March 16: `REG/20240316/0001` ✨
Reset Monthly	Resets to 1 on the 1st of each month	March: `FIN/2024/03/0156` April: `FIN/2024/04/0001` ✨
Reset Yearly	Resets to 1 on January 1st each year	2024: `DOC/2024/9999` 2025: `DOC/2025/0001` ✨

Which reset frequency should you choose?

Never Reset: Certificates, permanent IDs, lifetime tracking
Reset Daily: Daily registrations, visitor logs, daily reports
Reset Monthly: Monthly invoices, payroll documents, monthly reports (MOST COMMON)
Reset Yearly: Annual documents, yearly contracts, government letters

⭐ Most Popular: Reset Yearly is the most commonly used option for government and corporate document numbering. It keeps numbers manageable while maintaining annual tracking!

Reserved Numbers are specific sequence numbers you want to skip automatically. This is perfect for avoiding unlucky numbers or reserving special numbers for VIP documents!

Common reasons to skip numbers:

Cultural reasons:
- Number 13 (Western cultures)
- Number 4 (East Asian cultures)
- Number 666 (Religious reasons)
Reserved for special use:
- Number 1 for CEO documents
- Numbers 1-10 for management

Example:

Skip numbers: 4, 13, 666

DOC-0001
DOC-0002
DOC-0003
~~DOC-0004~~ ❌ Skipped!
DOC-0005 ✅

How to set reserved numbers:

In the 'Add Pattern' form, find the 'Reserved Numbers' field
Enter numbers separated by commas
Example: 4, 13, 44, 666
Save your pattern

How it works: When the counter reaches a reserved number, it automatically skips to the next available number. Your users will never see the reserved numbers!

Optional Feature: You can leave this field empty if you don't need to skip any numbers. Most organizations don't use this feature.

Learn from these popular numbering patterns used by real organizations:

Pattern: {DEPT}/{YYYY}/{MM}/{SEQ:6}

Example Output: FIN/2024/03/000156

Counter Scope: Per Department
Reset Frequency: Monthly
Starting Number: 1

Used by: Ministry offices, government agencies, public institutions
Perfect for: Official letters, decree documents, circulars

Pattern: INV-{YYYY}{MM}-{SEQ:5}

Example Output: INV-202403-00042

Counter Scope: Global
Reset Frequency: Monthly
Starting Number: 1

Used by: Businesses, retailers, service providers
Perfect for: Sales invoices, purchase receipts, payment records

Pattern: {DEPT}/{TYPE}/{YY}{MM}/{SEQ:4}

Example Output: ADMIN/LETTER/2403/0025

Counter Scope: Per Department and Type
Reset Frequency: Monthly
Reserved Numbers: 13, 666

Used by: Universities, schools, educational institutions
Perfect for: Letters, certificates, official documents from multiple departments

Pattern: MR-{YYYY}{MM}{DD}-{SEQ:5}

Example Output: MR-20240315-00156

Counter Scope: Global
Reset Frequency: Daily
Starting Number: 1

Used by: Hospitals, clinics, healthcare facilities
Perfect for: Medical records, patient registrations, daily reports

Pattern: CERT-{YYYY}-{SEQ:6}

Example Output: CERT-2024-000042

Counter Scope: Global
Reset Frequency: Yearly
Starting Number: 1

Used by: Training centers, certification bodies, institutions
Perfect for: Certificates, credentials, lifetime documents

Pattern: ID-{SEQ:8}

Example Output: ID-00000042

Counter Scope: Global
Reset Frequency: Never
Starting Number: 1

Used by: Any organization needing simple tracking
Perfect for: Member IDs, asset tags, permanent tracking numbers

Pattern: PO-{YYYY}{MM}-{SEQ:4}

Example Output: PO-202403-0015

Counter Scope: Global
Reset Frequency: Monthly
Starting Number: 1

Used by: Small shops, local retailers, micro businesses, home-based businesses
Perfect for: Purchase orders, sales receipts, delivery notes, simple invoicing

Pattern: PROJ-{DEPT}-{YYYY}-{SEQ:5}

Example Output: PROJ-EDU-2024-00042

Counter Scope: Per Department (Program Area)
Reset Frequency: Yearly
Starting Number: 1

Used by: NGOs, non-profits, foundations, community organizations
Perfect for: Project tracking, beneficiary IDs, grant documentation, activity reports, donation receipts

Pattern: HARVEST-{YY}{MM}-{USER}-{SEQ:4}

Example Output: HARVEST-2403-JOHN-0025

Counter Scope: Per User (Per Farmer)
Reset Frequency: Monthly
Starting Number: 1

Used by: Farmer groups, agricultural cooperatives, rural communities
Perfect for: Harvest batches, produce distribution, seed tracking, fertilizer allocation, farmer assistance records

Try These! You can copy any of these patterns directly into your system. Just adjust the department codes and dates to match your organization!

The numbering pattern system seamlessly integrates with GoValid's QR code generation, creating a powerful document management solution!

How it works:

Create your pattern in Institution Settings
Generate a QR code for a document
Select numbering pattern during QR creation
System auto-generates the next number in sequence
Number is embedded in the QR code data

Benefits:

Automatic number assignment
No duplicate numbers possible
Document traceability via QR
Professional document ID on QR
Integrated audit trail

Use cases:

Certificate QR with cert number
Invoice QR with invoice number
Official letter QR with ref number
Product QR with serial number
Document QR with tracking ID

Important: Once a number is generated and assigned to a QR code, it cannot be reused. This ensures each document has a unique, permanent identifier!

Security Feature: The numbering system integrates with your institution's QR quota, ensuring proper usage tracking and preventing abuse.

GoValid Ecosystem Integration:

The Document Numbering Pattern system works seamlessly across the entire GoValid ecosystem, providing consistent numbering wherever you generate documents!

Available on all QR generation forms:

Document Form - For general documents and letters
Certificate Form - For certificates and credentials
Goods Form - For product tracking and inventory
Timeline Form - For event and milestone tracking
Excel Integration - For bulk document generation
Custom Forms - For your custom document types
PDF Stamping - For automated PDF processing

Each form type can use different numbering patterns based on document type!

Integrated with environmental tracking features:

Tree Adoption/Guardianship - Sequential tree IDs and certificates
Community Traceability (C-TRACE) - Batch and lot number tracking
Carbon Credit Tracking - Project and verification numbers
MRV Systems - Monitoring, Reporting & Verification IDs

Perfect for NGOs and environmental organizations tracking sustainability projects!

Generate numbered documents directly from Microsoft Office:

Word Add-in - Add QR codes with document numbers to Word documents
Excel Add-in - Generate bulk documents with sequential numbers
PowerPoint Add-in - Add numbered QR codes to certificates and presentations

Create professional documents without leaving your favorite Office apps!

Integrate with popular content management systems:

OJS (Open Journal Systems) - Article IDs and publication numbers
WordPress - Post and page numbering integration
Joomla - Article and content tracking

Perfect for academic institutions and publishers needing DOI-like numbering!

One System, Everywhere: Set up your numbering patterns once, and they work automatically across all GoValid features and integrations - ensuring consistency across your entire organization!

Common Problems & Solutions

Cause: You're using an individual/personal account

Solution:

This feature is ONLY available for institution/organisation accounts
If you need this feature, create a new institution account
Or ask your institution admin to give you staff access

Cause: Reset logic depends on when numbers are generated

Solution:

Counters only reset when you generate the NEXT number after the reset period
Example: Monthly reset happens when you generate first number of new month
Check your pattern's reset frequency setting
Try generating a new number to trigger the reset

Cause: Access control or pattern status issue

Solution:

Check if pattern is set to 'Active' status
Verify staff member has confirmed status
Check department restrictions if using per-department scope
Ensure pattern was saved properly

Cause: Incorrect format in reserved numbers field

Solution:

Use comma-separated numbers only: 4, 13, 666
Don't use ranges or special characters
Correct: 13, 666, 999
Incorrect: 13-15, 666

Cause: User not assigned to a department or department code missing

Solution:

Go to Institution Settings → Departments & Roles tab
Create department codes (FIN, HR, IT, etc.)
Assign users to their respective departments
Department codes must be set up BEFORE using {DEPT} variable

Still having issues? Contact our support team with your pattern template and counter configuration for personalized assistance!

Follow these tips for optimal numbering system:

DO ✅

Use descriptive pattern names
Include year/month in patterns for time-based documents
Use 4-5 digit padding for sequence numbers
Test pattern before going live
Document your numbering logic for future reference
Use consistent separators (/ or -)
Start simple, add complexity as needed

DON'T ❌

Create multiple patterns for the same purpose
Use special characters that break systems
Make patterns too long (keep under 50 chars)
Skip sequence padding (leads to sorting issues)
Change pattern settings after numbers are generated
Use vague names like 'Pattern 1', 'Test Pattern'
Over-complicate patterns unnecessarily

Pro Tips:

💡 Tip 1: Use Preview feature to test your pattern before generating actual numbers. This prevents mistakes!

💡 Tip 2: For high-volume numbering (>10,000/year), use 5 or 6-digit padding in {SEQ} to prevent overflow.

💡 Tip 3: Create separate patterns for different document types instead of trying to make one 'universal' pattern.

💡 Tip 4: Monthly reset is the sweet spot - keeps numbers manageable while maintaining chronological tracking.

💡 Tip 5: Always include year {YYYY} or {YY} in your pattern - it makes historical tracking much easier!

Golden Rule: Design your numbering pattern thinking about how you'll search, sort, and reference these numbers in 5 years. Future you will thank you!

Community Traceability (C-TRACE)

Agricultural supply chain traceability from farm to consumer

C-TRACE is GoValid's agricultural supply chain traceability system designed for community-based traceability from farm to consumer. It allows you to:

Track products through sequential workflow steps (e.g., harvesting → processing → quality check → shipping)
Assign roles to different stakeholders (farmers, processors, inspectors, transporters)
Record updates with photos, documents, GPS locations, and timestamps
Generate QR codes for consumers to scan and view the complete journey
Manage batches throughout their lifecycle (draft → active → completed → archived)

Common use cases:

Coffee beans from farm to roastery
Palm oil production and processing
Cacao supply chain tracking
Organic produce certification

Feature	C-TRACE Batches	Regular QR Codes
Purpose	Multi-step process tracking	Single verification point
Workflow	Sequential steps enforced	No workflow
Multiple stakeholders	Yes (role-based access)	No (single user)
Updates over time	Yes (step completion with updates)	No (static content)
Timeline view	Yes (public timeline for consumers)	No
Best for	Supply chains, agriculture, manufacturing	Documents, certificates, products

Workflow templates are pre-configured step sequences for common supply chains. They save time by providing industry-standard workflows you can customize. Available templates include:

coffee_v1: Coffee production (8 steps: Harvesting → Cherry Selection → Pulping → Fermentation → Washing → Drying → Hulling → Quality Grading)
palm_oil_v1: Palm oil supply chain (7 steps)
cacao_v1: Cacao processing (7 steps)
simple_agri: Basic agricultural tracking (5 steps)
custom: Build your own workflow from scratch

You can customize any template by adding, removing, or reordering steps during batch creation.

C-TRACE batches move through four lifecycle statuses:

Draft - Initial creation, still configuring workflow and roles
Active - Batch activated, stakeholders can complete their assigned steps
Completed - All workflow steps finished, batch journey is complete
Archived - Moved to archive for historical record keeping

Important: Only batches in 'Active' status can have steps completed. Draft batches must be activated first.

C-TRACE is currently in beta and pricing varies by subscription plan:

Plan	C-TRACE Access	Monthly Batch Limit
Free	No Access	-
Starter	Yes	10 batches/month
Business	Yes	50 batches/month
Ultimate	Yes	Unlimited

Credit-based users can purchase C-TRACE batch credits separately.

Follow these steps to create your first batch:

Navigate to QR Codes → C-TRACE → Create Batch
Step 1 - Basic Information:
- Enter batch name (e.g., 'Organic Coffee Lot #123')
- Add description
- Set batch number/SKU (optional)
- Choose public visibility (show timeline to consumers or keep private)
Step 2 - Template Selection:
- Choose a workflow template (e.g., coffee_v1, palm_oil_v1) or create custom
Step 3 - Workflow Steps:
- Review and customize the workflow steps
- Add, remove, or reorder steps as needed
- Set completion type for each step (Text, Photo, Document, GPS, or Mixed)
Step 4 - Role Assignment:
- Assign roles to workflow steps (who completes which step)
- Choose access method: User Account, Email Token, or QR Card
- Enter email addresses or create QR access cards
Step 5 - Review & Activate:
- Review your batch configuration
- Click 'Save as Draft' to save without activating, or
- Click 'Activate Batch' to start the workflow

Yes! Use the 'Save Setup' feature to create reusable batch configurations:

While creating a batch, click the 'Save Setup' button (disk icon) in the top-right corner
Give your setup a descriptive name (e.g., 'Coffee Batch - Standard Configuration')
Optionally mark it as your default setup
Your workflow steps and role assignments will be saved for future batches

To load a saved setup:

Click 'My Setups' button (folder icon) → Select saved setup → Click 'Apply'
Or start creating a batch, and your default setup will auto-load

Pro tip: Save different setups for different product types or workflow variations.

Aspect	Save as Draft	Activate Batch
Batch status	Remains in 'Draft'	Changes to 'Active'
Can edit workflow?	Yes	No
Can complete steps?	No	Yes
Role invitations sent?	No	Yes (Email Token users receive emails)
QR code generated?	No	Yes (for public timeline)
When to use	Not ready to start, need approval, testing configuration	Ready to begin workflow, all roles assigned correctly

Important: Once activated, you cannot change the workflow steps or role assignments. Make sure everything is correct before activating!

You can invite team members using three different access methods:

1. User Account (Recommended for regular team members)

Select 'User Account' as access method
Search for existing GoValid users by email or username
They will see the batch in their C-TRACE dashboard
Benefit: Most secure, no token needed, users can manage multiple batches

2. Email Token (For external collaborators)

Select 'Email Token' as access method
Enter the person's email address
They'll receive an email with a 6-digit access code (valid 24 hours)
They can complete their assigned steps using the code
Benefit: No GoValid account needed, easy for one-time collaborators

3. QR Card (For field workers)

Select 'QR Card' as access method
System generates a unique QR code
Print and give the QR card to the field worker
They scan to access and complete their steps
Benefit: Works offline initially, great for field workers without email

Yes! Here are two recommended approaches:

Method 1: Save as Draft and Review

Create your batch configuration completely
Click 'Save as Draft'
Go to C-TRACE Dashboard → Draft Batches
Click 'View Details' to review the entire configuration
Check workflow steps, role assignments, and settings
When satisfied, click 'Activate Batch' from the detail view

Method 2: Create Test Batch

Create a batch with '[TEST]' prefix in the name
Use your own email for all roles
Activate and complete all steps yourself
Review the timeline and process flow
Archive the test batch when done
Create the real batch with correct role assignments

Test batches count toward your monthly batch limit, so consider testing during low-volume months or on a higher-tier plan.

When you click 'Activate Batch', the following happens automatically:

Batch status changes to 'Active'
- Workflow steps are locked and cannot be edited
- Role assignments are finalized
QR code is generated
- Public timeline becomes accessible via QR code
- Consumers can scan to view batch journey
Email notifications sent
- Email Token users receive invitation emails with 6-digit codes
- User Account members see batch in their dashboard
First step becomes available
- Assigned stakeholder can begin completing Step 1
- Other steps remain locked until previous steps complete
You receive confirmation
- Success message with batch details
- Option to view batch details or download QR code

Each workflow step can require different types of evidence for completion:

Type	What's Required	Best For	Example
Text	Description and optional notes	Quick updates, status reports	Confirming beans are dried (moisture level: 12%)
Photo	Upload 1+ photos with description	Visual verification, quality checks	Photos of harvested coffee cherries
Document	Upload PDF/documents with description	Certifications, lab reports, invoices	Organic certification PDF
GPS	GPS coordinates with description	Location tracking, field verification	Exact farm location of harvest
Mixed	Any combination of above	Comprehensive documentation	Photos + GPS + quality report PDF

Tip: Choose 'Mixed' for critical steps that need thorough documentation, and simpler types for routine updates.

If you're assigned to a step, follow these instructions:

For User Account access:

Log in to GoValid
Go to QR Codes → C-TRACE → My Batches
Find the batch and click 'View Details'
Locate your assigned step (it will be highlighted and marked 'Ready')
Click 'Complete Step'
Provide required information based on step type:
- Text: Enter description and notes
- Photo: Upload photos and add description
- Document: Upload PDF/docs and add description
- GPS: Capture or enter GPS coordinates and description
- Mixed: Provide any combination of the above
Click 'Submit Completion'

For Email Token access:

Check your email for the invitation with 6-digit code
Click the link in the email or go to the C-TRACE portal
Enter your 6-digit token code
Follow steps 5-7 from above

You can only complete a step when it's your turn in the sequence. Previous steps must be completed first.

No. C-TRACE enforces strict sequential workflow enforcement:

Steps must be completed one at a time, in order
Step 2 cannot be completed until Step 1 is done
Step 3 requires both Step 1 and Step 2 to be completed
And so on through the entire workflow

This ensures:

Accurate timestamps for each stage
Proper verification at each checkpoint
Authentic supply chain transparency
Accountability for each stakeholder

If you need to complete steps quickly, assign multiple steps to the same role, and they can complete them one after another in sequence.

No. Once a step is completed and submitted, it cannot be edited or deleted. This is by design to ensure:

Data integrity and authenticity
Immutable supply chain records
Consumer trust in the traceability
Compliance with audit requirements

What if I made a mistake?

If you realize an error immediately after submission:

Contact the batch owner/creator immediately
They can add a corrective update to the next step explaining the error
For critical errors, they may need to archive the batch and create a new one

Best practice: Always double-check information before clicking 'Submit Completion'. Use the preview feature if available.

When the final workflow step is completed:

Batch status automatically changes to 'Completed'
- No more steps can be completed
- The full journey is now visible on the timeline
Batch owner receives notification
- Email confirmation of completion
- Summary of all completed steps
QR code timeline shows complete journey
- Consumers can scan and see all steps from start to finish
- All photos, documents, and GPS locations are visible
Batch can be archived
- Owner can move it to 'Archived' status for record keeping
- Timeline remains accessible even when archived

What you can do with completed batches:

Export batch data and timeline as PDF
Download QR code for product packaging
Share timeline link on social media or website
Generate analytics and reports

Monitor your batch progress from the C-TRACE Dashboard:

Dashboard Overview

Go to QR Codes → C-TRACE → Dashboard
See statistics: Total batches, Active batches, Completed steps, Pending steps
View recent activity feed

Active Batches List

Click 'Active Batches' tab
See all batches currently in progress
Progress bar shows completion percentage
'Next Step' indicator shows what's waiting

Batch Detail View

Click any batch to see detailed progress
Visual workflow diagram with completed steps in green, pending in gray
See who completed each step and when
Identify bottlenecks (steps waiting longest)

Notifications

Receive email when steps are completed
Get reminders if steps are overdue (configurable)
In-app notifications for important updates

No. C-TRACE does not allow skipping workflow steps. This is a core feature that ensures:

Complete supply chain transparency
Every stage is documented
No gaps in the traceability record
Consumer confidence in authenticity

What if a step is not applicable?

If you realize during workflow execution that a step shouldn't have been included:

Option 1: Complete with explanation
- Complete the step with a note: 'Step not applicable - [reason]'
- This maintains the workflow integrity while documenting the exception
Option 2: Archive and recreate (for draft batches only)
- If batch is still in draft, edit the workflow to remove the step
- If already active, you'll need to archive and create a new batch

Pro tip: Plan your workflow carefully before activating. Use draft mode to finalize your steps.

Access Method	Best For	Pros	Cons
User Account	Regular team members, internal staff, frequent collaborators	Most secure No codes needed Can manage multiple batches Full dashboard access	Requires GoValid account User must register first
Email Token	External partners, one-time collaborators, suppliers without accounts	No account needed Quick access via email Easy onboarding	Code expires in 24 hours Requires email access New code for each batch
QR Card	Field workers, farmers in remote areas, roles without email/internet	Works offline initially No email needed Simple scan-and-complete	Requires printing QR card Card must be kept secure If lost, needs regeneration

Email Tokens provide temporary access for external collaborators without requiring a GoValid account:

How it works:

Batch owner assigns role with Email Token
- Selects 'Email Token' as access method
- Enters collaborator's email address
System generates 6-digit code
- Unique code created for this role + batch combination
- Valid for 24 hours from batch activation
Collaborator receives email
- Email contains: 6-digit code, batch name, assigned steps, direct link
Collaborator completes steps
- Clicks link in email or goes to C-TRACE portal
- Enters 6-digit code
- Sees only their assigned steps
- Completes steps when ready in sequence

Important: Codes expire 24 hours after batch activation. Request a new code from the batch owner if expired.

Yes! You can assign the same person/role to multiple workflow steps. This is common when:

One person handles multiple stages (e.g., farmer does harvesting and initial processing)
Small team where roles overlap
Quality control person checks multiple checkpoints
Batch owner wants to complete remaining steps themselves

How it works:

During role assignment, select the same user/email for multiple steps
They'll see all assigned steps in their dashboard
They must still complete steps in sequential order
Each step completion is recorded separately with individual timestamps

For Email Token access, the same 6-digit code works for all steps assigned to that email address within the batch.

For lost Email Tokens:

Contact the batch owner
Batch owner goes to batch details
Clicks 'Resend Invitation Email' for that role
New email sent with the same 6-digit code (if still valid)
If code expired (>24 hours), owner may need to generate new token

For lost QR Cards:

Contact batch owner immediately
Batch owner should:
- Revoke the old QR Card access for security
- Generate a new QR Card for the role
- Print and provide the new card

Security note: Report lost QR Cards immediately. Anyone with the card can access and complete steps, potentially compromising batch integrity.

Limited changes only. Once a batch is activated, role structure is locked, but you can make minor adjustments:

What you CAN change:

Reassign future steps - Steps that haven't been completed yet can be reassigned to different people
Update email addresses - For Email Token roles, if email was wrong
Regenerate QR Cards - Create new QR Card for a role if lost/compromised
Add backup assignees - Assign secondary person to uncompleted steps

What you CANNOT change:

Number of workflow steps
Step order/sequence
Step completion types
Reassign completed steps (they're locked with original assignee)
Role access methods (can't change Email Token to User Account mid-batch)

Critical: If you need major structural changes, you must archive the current batch and create a new one.

QR Cards provide a simple, no-email-required access method ideal for field workers:

Setup Process:

Batch owner creates role with QR Card access
- Selects 'QR Card' as access method
- Enters worker name/identifier (for reference)
- System generates unique QR code
Print and distribute card
- Download QR Card PDF
- Print on durable card stock
- Optionally laminate for field durability
- Give to field worker with instructions
Worker uses QR Card
- When ready to complete assigned step
- Scan QR code with smartphone camera or QR scanner app
- Opens C-TRACE step completion page
- Complete step (upload photos, GPS, etc.)
- Submit completion

Benefits for field workers:

No email account required
No password to remember
Simple scan-and-complete workflow
Works offline for photo capture (syncs when connected)
Can share QR Card with backup worker if needed

Tip: Include batch name and worker name on the printed card for easy identification in the field.

PreBatches are a pre-batch collection system that allows farmers to log their harvests before a collector creates the final batch. This is useful when:

Multiple smallholder farmers contribute to a single batch
A collector/aggregator consolidates harvests from different sources
You want to track individual farmer contributions within a larger batch
Farmers need to log production before reaching the collection point

PreBatch Workflow:

Farmer logs PreBatch
- Goes to C-TRACE → PreBatches → Create PreBatch
- Enters: quantity, product type, harvest date, location
- Uploads photos of harvest
- Receives unique PreBatch ID
Collector consolidates PreBatches
- Creates main C-TRACE batch
- Links multiple PreBatch IDs to the batch
- System automatically aggregates quantities and sources
Batch continues normal workflow
- Batch shows which farmers contributed
- Consumers can see multi-farm sourcing on timeline

Community traceability: PreBatches enable true community-level transparency, showing all contributors in the supply chain.

Farmers can create PreBatches before their harvest is collected:

Step-by-step:

Access PreBatch creation
- Log in to GoValid (or use QR Card if provided by collector)
- Go to QR Codes → C-TRACE → PreBatches
- Click 'Create PreBatch'
Enter harvest details
- Product: Type of product (e.g., Arabica coffee cherries)
- Quantity: Amount with unit (e.g., 50 kg)
- Harvest date: When it was harvested
- Location: GPS coordinates of farm (auto-captured or manual)
Add documentation
- Upload photos of harvest
- Add notes about quality, conditions, etc.
- Attach certificates if applicable (organic, fair trade, etc.)
Submit PreBatch
- Click 'Create PreBatch'
- Receive unique PreBatch ID (e.g., PRE-2024-001234)
- Share this ID with collector when delivering harvest

The PreBatch ID can be printed as a QR code to attach to bags/containers for easy tracking during collection.

When creating a C-TRACE batch, collectors can link multiple PreBatches:

During batch creation:

Start creating a new C-TRACE batch as normal
On the 'Basic Information' step, you'll see a 'Link PreBatches' section
Choose linking method:
- Scan QR codes: Scan PreBatch QR codes on harvest containers
- Enter IDs manually: Type or paste PreBatch IDs
- Select from list: Choose from recent unclaimed PreBatches
System validates and links PreBatches:
- Aggregates total quantity
- Lists all contributing farmers
- Shows combined harvest dates and locations
Continue batch creation with workflow steps and activation

Once a PreBatch is linked to a main batch, it cannot be unlinked or linked to another batch. Ensure correct PreBatches are selected.

Yes! PreBatch information is displayed on the public timeline when consumers scan the batch QR code:

What consumers see:

Origin section (before workflow steps):
- Number of contributing farmers/sources
- List of farmer names (if not anonymized)
- Individual harvest quantities and dates
- Map showing all farm locations
- Photos from each PreBatch
Aggregated metrics:
- Total quantity from all sources
- Date range of harvests
- Geographic coverage of sourcing

This provides consumers with:

Complete transparency about product origins
Confidence that real farmers are involved
Understanding of community-based sourcing
Direct connection to agricultural producers

Consumers can access the batch timeline in two ways:

1. Scan QR Code (Most common)

Consumer finds QR code on product packaging
Scans with smartphone camera or QR scanner app
Automatically redirected to public timeline page
Views complete batch journey

2. Direct URL

Each batch has a unique public URL
Format: https://govalid.org/v/BATCH-TOKEN
Can be shared via social media, website, marketing materials
Accessible from any device with internet

What they see:

Batch name and description
Product information
Visual timeline of all workflow steps
Photos, documents, GPS locations from each step
Timestamps and stakeholder names (if not anonymized)
PreBatch origin information

The timeline is read-only for consumers - they can view but cannot edit or complete steps.

Yes. You control the public visibility of your batch timeline:

During batch creation:

On Step 1 (Basic Information), toggle 'Public Timeline' setting
Public (default): Anyone with QR code/URL can view timeline
Private: Only authenticated stakeholders can view

For existing batches:

Go to batch details
Click 'Edit Settings'
Toggle 'Public Timeline' setting
Save changes

Private timeline behavior:

Only logged-in stakeholders assigned to the batch can view
QR code scans redirect to login/authentication page
Useful for:
- Internal quality control batches
- Sensitive business information
- Compliance tracking not meant for consumers
- Testing workflows before public launch

You can change visibility at any time - make a private batch public later when ready for consumers.

Once your batch is activated, you can download the QR code for printing on product packaging:

Download steps:

Go to C-TRACE → Active Batches (or Completed Batches)
Find your batch and click 'View Details'
Click 'Download QR Code' button
Choose format and size:
- Format: PNG (for digital), SVG (for printing), PDF (with branding)
- Size: Small (2x2cm), Medium (5x5cm), Large (10x10cm), Custom
- Resolution: 300 DPI (standard), 600 DPI (high quality), 1200 DPI (professional)
Optionally add custom branding:
- Upload company logo to appear above/below QR code
- Add 'Scan for traceability' text
- Customize colors to match brand
Click 'Download'

Printing recommendations:

Minimum size: 2x2cm for reliable scanning
Use high contrast (dark QR on light background)
Avoid placing on reflective or curved surfaces
Test scanning before mass printing
Include backup URL for manual access

Yes, with some limitations. You can control certain aspects of what consumers see:

Customizable elements:

Stakeholder names:
- Show real names (e.g., 'John Smith - Farmer')
- Show anonymized roles (e.g., 'Farmer', 'Quality Inspector')
- Show company names instead of individuals
GPS precision:
- Exact coordinates
- Region/district level (e.g., 'Kona District, Hawaii')
- Hide completely
Step descriptions:
- Show detailed notes from step completion
- Show summary only
Photos and documents:
- Choose which photos to show publicly
- Keep certain documents private (internal use only)

Non-customizable (always shown):

Workflow step names and sequence
Completion timestamps
Batch name and description
Product type

Configure these settings during batch creation or in batch details under 'Timeline Display Settings'.

Yes! C-TRACE provides multiple export options for reporting, compliance, and analytics:

Export formats available:

PDF Timeline Report
- Complete visual timeline with all steps
- Includes photos, maps, timestamps
- Professional format for customer reports
- Can add custom branding
Excel/CSV Data
- Structured data for analysis
- Step details, timestamps, quantities
- Stakeholder information
- Import into business intelligence tools
JSON API Export
- Programmatic access to batch data
- Integrate with external systems
- Automated reporting workflows
Compliance Certificate
- Official document certifying supply chain steps
- Digitally signed by GoValid
- Includes verification hash
- Accepted by auditors and certification bodies

How to export:

Go to batch details
Click 'Export' dropdown
Select desired format
Choose what to include (all steps, specific date range, etc.)
Download file

Archiving helps organize completed batches while preserving their data and timelines:

When to archive:

Batch is completed and products have been sold/delivered
Batch timeline no longer needs active monitoring
You want to declutter your active batches list
Required for compliance record retention

How to archive:

Go to C-TRACE → Completed Batches
Find the batch to archive
Click 'View Details'
Click 'Archive Batch' button
Confirm archival

What happens when archived:

Batch status changes to 'Archived'
Moved to separate 'Archived Batches' section
No longer appears in active/completed batch lists
Public timeline remains accessible via QR code/URL
All data preserved and exportable
Cannot be edited or reactivated

Archived batches are stored indefinitely but may have slower access times. Export important data before archiving for faster retrieval.

Yes! C-TRACE provides API access for integration with your business systems:

Available API endpoints:

Batch management:
- Create batches programmatically
- Retrieve batch status and details
- Update batch settings
- Archive completed batches
Workflow operations:
- Complete steps via API
- Upload photos/documents
- Submit GPS data
Data access:
- Retrieve timeline data
- Export batch reports
- Access analytics
Webhooks:
- Receive notifications when steps are completed
- Get alerts for batch status changes
- Integrate with Slack, email, or custom systems

Common integration scenarios:

Automatically create C-TRACE batches from ERP system when production starts
Sync step completion data with quality management system
Push batch timelines to e-commerce product pages
Generate custom reports in business intelligence tools

Getting API access:

Contact support or go to Settings → API Access
Request API key (available on Business and Ultimate plans)
Review API documentation at docs.govalid.org/api/ctrace
Test in sandbox environment before production

C-TRACE provides comprehensive analytics to help you optimize your supply chain operations:

Dashboard metrics:

Batch statistics:
- Total batches created
- Active batches in progress
- Completed batches
- Average time to completion
Step performance:
- Average time per workflow step
- Bottleneck identification
- Completion rates by role
Stakeholder activity:
- Most active contributors
- Response times by stakeholder
- Overdue assignments
Consumer engagement:
- Timeline scans per batch
- Geographic distribution of scans
- Peak scan times/dates

Available reports:

Production Summary - Batches created over time, volume trends
Workflow Efficiency - Time analysis per step, optimization suggestions
Stakeholder Performance - Contribution metrics, reliability scores
Compliance Audit - Complete record of all batches for auditors
Consumer Transparency - Scan analytics, customer engagement

Access analytics at: QR Codes → C-TRACE → Analytics & Reports

RFID Animal Traceability

Complete livestock and pet management with RFID tracking

RFID Animal Traceability is GoValid's comprehensive animal management system that combines RFID technology with cloud-based tracking to manage the complete lifecycle of your animals - from birth to sale or transfer.

ISO 11784/11785 Compliant

Our system fully supports international RFID standards, ensuring compatibility with FDX-B, FDX-A, and HDX tag types used worldwide.

Key Capabilities:

Multi-ID Support

Track animals using RFID tags, ear tags, microchips, tattoos, brand marks, and more - all in one place.

Health & Event Tracking

Record vaccinations, treatments, breeding, movements, and 30+ event types with automatic follow-up reminders.

Mobile-First Design

Work offline in the field, sync when connected. Perfect for remote farms and areas with limited connectivity.

Public QR Profiles

Generate QR codes for animals that anyone can scan to view health records, ownership, and traceability history.

Perfect For: Livestock farms, dairy operations, pet owners, veterinary clinics, breeding programs, wildlife conservation, zoos, and government agencies requiring animal traceability.

Why Farmers & Breeders Choose GoValid

Most animal tracking software is either too expensive, too complicated, or lacks mobile support. GoValid delivers enterprise features at an affordable price with an intuitive interface.

Unique Features You Won't Find Elsewhere:

Multi-Language Species Search

Search for species in ANY language! Type 'Dog', 'Anjing', 'Perro', or '狗' - our system understands them all. Perfect for international operations.

True Offline Support

Work in remote pastures without internet. Record events, take photos, scan RFIDs - everything syncs automatically when you're back online.

Flexible Team Access

Grant vets, inspectors, and farm workers exactly the access they need. 6 role levels with 12 granular permissions - no more, no less.

Bulk RFID Scanning

Register hundreds of animals in minutes! Connect via Bluetooth or USB cable to any standard RFID reader. Also supports CSV/Excel import.

The Bottom Line:

Generic spreadsheets and expensive enterprise software can't match GoValid's combination of ISO compliance, multi-language support, offline capability, and seamless QR code integration. We built what farmers actually need.

GoValid supports ALL animal types through our flexible category system. Whether you're managing a cattle ranch, a pet clinic, or a wildlife sanctuary - we've got you covered.

Animal Categories:

Livestock

Cattle, sheep, goats, horses, donkeys, camels, buffalo

Pets

Dogs, cats, rabbits, hamsters, guinea pigs, ferrets

Poultry

Chickens, ducks, turkeys, geese, quail, ostriches

Aquaculture

Fish, shrimp, crabs, lobsters, mussels, oysters

Wildlife

Deer, elephants, lions, bears, wolves, eagles

Zoo Animals

Primates, reptiles, exotic birds, marine mammals

Custom Species: Can't find your species? Create custom species with your own breeds, typical lifespans, and measurement units. Your custom species become searchable in multiple languages!

Registering animals in GoValid is quick and intuitive. You can register one animal at a time or hundreds using bulk registration.

Single Animal Registration:

Enter RFID Tag

Scan or type the unique RFID number

Select Species

Search in any language - auto-complete helps!

Add Details

Name, gender, birth date, photos, etc.

Done!

Animal is registered and trackable

Information You Can Record:

Multiple ID types (RFID, ear tag, microchip, tattoo)
Physical characteristics (color, markings, weight, height)
Birth information (date, location, birth weight)
Up to 3 photos with primary selection

Parentage (sire and dam, even from external herds)
Purchase info (date, price, currency, seller)
Origin location with GPS coordinates
Body condition score (1-9 scale)

Pro Tip: Only RFID tag, species, and gender are required. Add more details later as needed - the system grows with your needs!

Need to register an entire herd? Our Bulk Scan Sessions feature lets you register hundreds of animals in minutes, not hours.

Session Types Available:

Session Type	Best For
Intake	New animals arriving at your facility
RFID Tagging	Applying new tags to existing animals
Livestock Census	Annual head count and verification
Ownership Transfer	Bulk transfer when buying/selling herds
Birth Registration	Registering newborns during calving/lambing season

Two Ways to Add Animals:

RFID Scanning

Connect your RFID reader and scan tags directly. Works with standard ISO 11784/11785 readers.

Real-time duplicate detection
Automatic tag validation
Works offline

CSV/Excel Import

Upload a spreadsheet with all your animal data. Download our template to get started.

Import from existing systems
Include all details at once
Validation before processing

Smart Conflict Resolution:

When bulk registering, you might encounter existing animals. Our system detects conflicts and offers solutions:

Same owner, different data: Update existing record or keep original
Different owner: Request transfer or skip
Marked deceased/sold: Verify and update status if needed
Duplicate in session: Automatic detection and warning

GoValid supports 30+ event types covering the entire animal lifecycle. Every event is timestamped, geo-tagged, and can include photos and documents.

Health & Medical

Vaccinations

Vaccine name, batch, dose, next due date

Treatments

Medication, dosage, withdrawal period

Health Checks

Temperature, heart rate, findings

Reproduction & Breeding

Breeding Events

Natural or AI, sire tracking

Birth Records

Offspring count, complications

Pregnancy Checks

Due date, fetus count

Movement & Location

Transfers

Ownership changes, sales

Arrivals/Departures

Import/export, transport

Location Updates

Paddock/pen movements

Attach Evidence: Every event can include up to 3 attachments - photos, PDFs, lab results, X-rays, or certificates. Perfect for compliance and audit trails!

Never miss a vaccination or follow-up treatment again! GoValid automatically tracks due dates and sends reminders.

How It Works:

When recording a vaccination or treatment, set a follow-up date
The system adds it to your follow-up calendar
You receive email reminders as the date approaches
Dashboard shows overdue and upcoming follow-ups
Mark as complete with one click

Email Reminders

Get weekly digest of upcoming vaccinations and overdue follow-ups. Click the link in email to mark as done - no login required!

Dashboard Alerts

Your dashboard highlights overdue (red) and upcoming (yellow) follow-ups for the next 30 days. Never miss a critical treatment!

One-Click Completion: Each reminder email contains a secure link. Click it to mark the follow-up as complete instantly - perfect for busy farm days!

Yes! Generate public QR codes for any animal. Buyers, vets, or inspectors can scan to view the animal's complete history.

Make Public Feature:

Select Animal

Choose animal from your list

Verify PIN

3-step security verification

Get QR Code

Download or print

Privacy Controls - You Decide What's Visible:

Information Group	Examples	Show/Hide
Basic Info	Name, species, breed, gender, age
Electronic ID	RFID tag, microchip number
Genetics	Sire, dam, pedigree
Health Events	Vaccinations, treatments, checkups
Financial	Purchase price, event costs

Optional Password Protection: Add a password for extra security. Only people with the password can view the animal's profile after scanning.

Coming Soon! Team access control is currently in development and will be available in a future update.

We're building a powerful access control system that will allow you to invite team members with specific permissions. Here's what's planned:

Planned Roles:

Role	Typical Use	Key Permissions
Owner	Farm owner	Full access to everything
Manager	Farm/facility manager	All except delete and access management
Worker	Farm hands, stockmen	View, record events, update locations
Veterinarian	Vets, animal health officers	View, record health events and treatments
Inspector	Government inspectors, auditors	View and export data only
View Only	Buyers, interested parties	View animal profiles only

Planned Access Types:

User Access

Invite by email - they log in with their GoValid account

Token Access

Send a secure link - no account needed

Expiring Access

Set an expiry date for temporary access

Want to be notified? Contact us at [email protected] to get updates when this feature launches!

Yes! GoValid Animal Tracking is designed mobile-first with true offline capability. Perfect for working in remote paddocks or areas with spotty cellular coverage.

Offline Features

View all your animals
Record health events
Take photos
Scan RFID tags
Update locations

Smart Sync

Delta sync - only changes transfer
Automatic conflict resolution
Background sync when online
Batch photo uploads
Progress tracking

Works on Any Device: Access via mobile browser or our dedicated app. Your data syncs seamlessly between phone, tablet, and desktop.

Good News! Animal Traceability is included FREE with all GoValid subscription plans. No additional cost - just use your existing subscription!

Your subscription plan determines how many animals you can register and which categories are available:

Plan	Registration Limit	Total Animals	Categories
Free	1 per month	Max 2 total	Pets only
Starter	Unlimited	Unlimited	All categories
Business	Unlimited	Unlimited	All categories
Ultimate	Unlimited	Unlimited	All categories

Free Plan Limitations:

1 registration per month - Resets on your subscription anniversary date
Maximum 2 animals total - Lifetime limit on Free plan
Pets category only - Livestock, Poultry, Aquaculture, Wildlife, and Zoo categories require paid plan

Public QR Codes for Animals:

When you make an animal public (generate a QR code), it uses your plan's QR quota - the same as Document, Certificate, or Goods QR codes.

Institution Members: If you're a staff member of an Institution, you inherit your Institution's subscription plan and quota allocation. Check with your Institution admin for your available quota.

What happens if I downgrade?

If your subscription expires or you downgrade to Free:

You can still view all your existing animals
Health records and events remain accessible
New registrations limited to Free plan rules
Cannot register non-Pet categories until you upgrade

View Subscription Plans Register Your First Animal

Getting started is easy! Follow these simple steps:

Quick Start Guide:

Create Account: Sign up free (if you haven't already)
Go to Animal Tracking: Navigate to Animal Tracking from the menu
Register Your First Animal: Click 'Register Animal' and enter RFID, species, gender
Start Recording Events: Add vaccinations, weights, treatments as they happen

Tips for Success:

Start with your most valuable animals first
Use bulk registration for large herds/flocks
Set up follow-up reminders for vaccinations
Take photos - visual records are invaluable
Invite your vet to record treatments directly

Go to Animal Tracking Register Animal

Security & Privacy

How we protect your data

GoValid implements multiple layers of security:

Encryption: All sensitive data is encrypted using industry-standard algorithms
Secure Storage: Files stored on Cloudflare R2 with signed URLs
Access Control: Only authorized users can access their QR codes
HTTPS: All communications are encrypted in transit
Password Protection: Optional password protection for QR codes
2FA: Two-factor authentication available for accounts

We follow best practices for data security and regularly audit our systems.

Our data retention policy ensures your data is handled responsibly:

Active QR Codes: Retained as long as your account is active
Deleted QR Codes: Permanently removed within 30 days
Account Deletion: All data removed within 90 days of request
Scheduled Removal: Set automatic expiry dates for sensitive QR codes
Scan Logs: Retained for 1 year for security analysis

You can also set QR codes to:

Data Removal: Complete deletion on specified date
Data Inactive: Hide data but keep QR code active

Access to your QR code data is strictly controlled:

You: Full access to all your QR codes and data
Scanners: Only see data you choose to display after verification
Password-protected QRs: Require correct password to view
Transfer Recipients: Get full access after accepting transfer
GoValid Staff: No access to your data except for technical support with your permission

All access attempts are logged and you can review scan history anytime.

Identity verification ensures trust and security on GoValid:

Why it's needed:

Prove you are you: Prevents impersonation and fake accounts
Non-repudiation: Digital signatures are legally linked to your real identity
Fraud prevention: Protects you and other users
Regulatory compliance: Required for financial features (NeX Coins withdrawal)

Required for:

Digital Signature (Enterprise QR)
NeX Coins withdrawal
Institution accounts
Higher transaction limits

Your data is protected:

AES-256-GCM encryption: Military-grade encryption
Limited access: Only authorized verification staff
Never shared: Never shared with third parties
Auto-deleted: Deleted after 5 years (or upon request, subject to regulations)

See Privacy Policy Section 2.2 and Terms & Conditions Section 3.1 for full details.

GoValid automatically analyzes each QR code scan to help you identify potentially suspicious access attempts. In your scan history, you'll see security badges indicating the risk level:

Low Risk	Normal Connection • Regular home or office internet • No VPN or proxy detected • Standard ISPs (Comcast, AT&T, Telkom, etc.)
Medium Risk	Privacy Tools Detected • VPN services (NordVPN, ExpressVPN, etc.) • Proxy servers or data centers • Cloud providers (AWS, Google Cloud, etc.)
High Risk	Suspicious Connection • Tor network or anonymous services • Known malicious IP addresses • Hidden or highly anonymized connections

Why this matters:
• Document Protection: Spot unauthorized access attempts to sensitive documents
• Geographic Verification: Identify scans from unexpected locations
• Pattern Detection: Notice unusual scanning patterns or bulk access attempts
• Compliance: Track access for audit trails and regulatory requirements

📍 Additional Security Indicators:

Verified Badge: Shows if the scanner was logged into a GoValid account
Location Data: IP-based location to verify geographic access patterns
Device Info: Browser and device details for identifying repeat scanners
Timestamp: Exact scan time to track access patterns

Important Notes:
• Medium risk doesn't always mean malicious - many legitimate users use VPNs for privacy
• Consider the context - corporate users often connect through data centers
• Use password protection for sensitive QR codes to add an extra security layer
• Review high-risk scans promptly and consider invalidating compromised QR codes

Pro Tip: You can export your scan history to analyze patterns over time. Look for unusual spikes in scans, repeated high-risk access attempts, or scans from unexpected geographic locations.

GoValid uses two complementary systems to protect your QR codes from fraud and abuse. Understanding both helps you make better security decisions:

Basic Risk Levels

What it is: Simple IP-based detection

✓ Low Risk - Normal connections
✓ Medium Risk - VPN/Proxy detected
✓ High Risk - Suspicious networks

Based on: IP address, ISP type, known VPN/proxy lists

AI Risk Score (0-100)

What it is: Advanced fraud detection AI

✓ AI Risk: 0-29 - Low fraud probability
✓ AI Risk: 30-69 - Medium fraud probability
✓ AI Risk: 70-100 - High fraud probability

Based on: 6+ factors including location, device fingerprint, behavior patterns

How AI Risk Score is Calculated:

Factor	Points Added	What it Detects
VPN/Proxy Usage	+15 each	User hiding real location
Location Mismatch	+10 to +40	GPS vs IP location difference
Impossible Travel	+30	Moving too fast between scans
Multi-Account Abuse	+25	Same device, multiple accounts
Device Anomalies	+20	Suspicious device fingerprint
Reward Farming	+35	Automated scanning patterns

Why Both Systems?

Basic Risk: Instant, always available, shows connection type
AI Risk: More accurate, needs device data, detects complex fraud
Together: Complete picture of potential security threats

How to View AI Risk Details:

Go to your Scan History page
Look for badges like AI Risk: 32
Click on the AI Risk badge to open the detailed analysis modal

Example: AI Risk Analysis Modal

AI Fraud Detection Analysis

Overall Risk Score

32

out of 100

Medium Risk

Risk Factors Detected

Factor	Status	Impact	Details
VPN Detection	Detected	+15 points	User is masking their real location
Proxy Server	Detected	+15 points	Connection through proxy server
Location Mismatch	Low	0 points	Locations match
Impossible Travel	Not Detected	0 points	Normal travel speed
Device Anomaly	Normal	+2 points	Minor variations detected

Device Fingerprint

5ee004b5-03895f44-30b4b719...

Unique device identifier based on screen, browser, WebGL, and canvas data

This interactive modal appears when you click any AI Risk badge in your scan history

Important Notes:

AI Risk only appears for scans through the web verification page
Mobile app scans may not show AI Risk (depends on app version)
Higher scores don't always mean fraud - consider the context
Business users often have higher scores due to VPNs

You can permanently delete your GoValid account and all associated data at any time.

What gets deleted:

All QR codes you created
Scan history and analytics
Profile information and uploaded documents
Notifications and preferences
Subscriptions and transaction history
Community posts and comments

Delete from Web:

Go to Account Settings
Scroll to Delete Account section
Check the confirmation box and click Deactivate Account
Enter the 6-digit code sent to your email
Your account will be permanently deleted

Delete from Mobile App:

Go to Settings in the app
Tap Account → Delete Account
Enter your password
Enter the 6-digit verification code sent to your email
Confirm deletion

Warning

Account deletion is permanent and cannot be undone. All your data will be permanently removed from our servers.

Go to Account Deletion

Digital Signature

Ed25519 cryptographic signing for non-repudiation

Community-First Trust Infrastructure
GoValid is designed to support farmers, MSMEs (Micro, Small and Medium Enterprises), cooperatives, and community organisations that are often excluded from traditional digital trust systems. It enables small producers and creators to prove authenticity, ownership, and origin—without the cost and complexity of traditional PKI.

GoValid's Digital Signature is a cryptographic feature that proves:

Who signed: The identity of the person who created/signed the QR code
Integrity: The content has not been modified since signing
Non-repudiation: The signer cannot deny having signed the document

We use Ed25519 (RFC 8032), the same modern cryptographic algorithm trusted by:

Signal Protocol (end-to-end encrypted messaging)
SSH (secure server connections)
Cryptocurrency wallets
Many security-critical applications worldwide

GoValid's digital signature works in three stages:

1. Key Generation (One-time)

After identity verification, GoValid generates your unique key pair
Public Key: Visible in your Account Settings, used to verify your signatures
Private Key: Encrypted with AES-256-GCM and stored securely

2. Signing (When you create QR)

Enable 'Digital Signature' when creating a QR code
Enter your 6-digit Signing PIN to authenticate
GoValid creates a cryptographic signature unique to you and this content

3. Verification (When someone scans)

Scanner sees verification badge showing signature is valid
Your name appears as the digital signer
Key ID displayed for audit trail

Technical Detail: The signature is embedded in the QR code URL itself, making verification instant without database lookup.

Ed25519 is a modern digital signature algorithm defined in RFC 8032.

Why Ed25519?

Fast	Signatures created and verified in milliseconds
Secure	256-bit security level, resistant to known attacks
Compact	Small key and signature sizes (32 bytes each)
Safe	Designed to be hard to implement incorrectly

Ed25519 is widely adopted by security-conscious organizations including OpenSSH, Signal, Tor, and major cryptocurrency platforms.

The Signing PIN adds an extra layer of protection to your digital signature:

6-digit code: Only you know this PIN
Required for signing: Must enter PIN before each signature
Bcrypt protected: PIN is hashed, not stored in plain text
Lockout protection: 5 failed attempts = 1 hour lockout

Why is PIN important?

Even if someone gains access to your GoValid account, they cannot create digital signatures without knowing your PIN. This provides:

Two-factor signing: Account access + PIN knowledge
Stronger non-repudiation: Evidence that YOU specifically authorized the signature
Protection against session hijacking: Stolen sessions can't sign documents

Important: Never share your Signing PIN. You can reset it via email verification if forgotten.

Large enterprises and government services commonly rely on PKI (Public Key Infrastructure) operated by Certificate Authorities (CAs). The table below presents a transparent, technically accurate comparison.

Aspect	GoValid Digital Signature	PKI (Certificate Authority Providers)
Algorithm	Ed25519 (RFC 8032, 256-bit keys, ~128-bit security) Modern, fast, compact elliptic-curve signatures	RSA-2048 + X.509 certificates Traditional, widely supported
Security Level	~128-bit cryptographic security Comparable to RSA-3072	~112-bit cryptographic security Current industry minimum
Identity Verification	Platform-based identity verification within the GoValid ecosystem	Regulated CA-based identity verification under national trust frameworks
Legal Recognition	Organisational / internal use Not positioned as a government-issued qualified signature	Government-recognised digital signatures (certified CA providers)
Cost per Signature	~Rp 97–120 Subscription-based, indicative	~Rp 3,000–5,500 Per-signature, indicative
Verification	Verification within the GoValid ecosystem	Verification via Adobe, browsers, and external systems

Cost Comparison
GoValid's digital signatures are typically 25–46× more cost-efficient than traditional PKI solutions, while using modern cryptography with security equal to or exceeding common RSA-2048-based PKI deployments.

Important clarification

For most farmers, MSMEs, cooperatives, and local communities, traditional digital trust systems are expensive, complex, and designed for governments and large corporations.

GoValid does not claim legal authority. It provides practical trust where legal PKI is inaccessible or unnecessary.

GoValid is designed for high-integrity authentication, traceability, and tamper detection in:

Certificates and documents
Product authentication
Internal enterprise workflows
Supply-chain and traceability systems

Enable Digital Signature for QR codes where you need to prove authorship and prevent tampering:

Recommended For:

Certificates and credentials
Official documents and letters
Product authenticity verification
Legal or contractual documents
Financial statements
Arts or other personal use

Not Necessary For:

Marketing materials
Event tickets (unless high-value)
Simple URL redirects
Contact information sharing

Note: Digital Signature is available on ENTERPRISE security level, included in Starter, Business, and Ultimate subscription plans.

GoValid implements multiple layers of key protection:

Master Key	Stored in AWS Secrets Manager (cloud key management service)
Private Key Encryption	Your private key is encrypted with AES-256-GCM before storage
Database Storage	Encrypted private key stored in PostgreSQL (not plain text)
Key Versioning	Support for key rotation without invalidating existing signatures
PIN Protection	Signing requires PIN verification (something you know)

Your private key is never:

Stored in plain text
Transmitted over the network unencrypted
Accessible to GoValid staff
Shared with any third party

When someone scans a digitally signed QR code, they see:

Security Details

Token generation: Base62 (128-bit)
Digital signature: Ed25519 (256-bit, RFC 8032)
Key ID: ED25519:a1b2c3d4
Non-Repudiation Verified
PIN: Authenticated
Digital Signer: John Doe

The Key ID allows auditors to trace signatures back to the signer's public key for independent verification.

To use Digital Signature, you need:

Verified Account:
Complete identity verification (ID document + selfie). Your Ed25519 keys are automatically generated after verification.
Signing PIN:
Set up your 6-digit Signing PIN in Account Settings → Security.
ENTERPRISE Security Level:
Select ENTERPRISE when creating QR codes. Available on Starter, Business, and Ultimate plans.

Your public key is visible in Account Settings after verification. You can share this with auditors who want to independently verify your signatures.

For those interested in the technical specifications and security analysis behind GoValid's digital signature implementation:

Ed25519 Specification
RFC 8032 defines EdDSA and Ed25519 parameters. (IETF, official standard)
datatracker.ietf.org/doc/html/rfc8032
Security Levels of Cryptographic Algorithms
NIST presentation on elliptic curves and security strength alignment. (NIST workshop slides)
csrc.nist.gov/.../threshold-crypto-workshop-March-2019.pdf
RSA vs Ed25519 Explained
Educational comparison for general understanding. (GeeksforGeeks)
geeksforgeeks.org/.../rsa-vs-ed25519-which-key-pair-is-right-for-your-security-needs

Payment & Billing

Payment methods and billing information

For International Users:

Credit/Debit Cards via Stripe (Visa, Mastercard, American Express)
PayPal

For Indonesian Users:

iPaymu payment gateway
Virtual Account (BCA, BNI, BRI, Mandiri)
E-wallets (OVO, GoPay, DANA, LinkAja)
QRIS
Credit Cards

For iOS App Users:

Subscriptions and credit purchases are processed through Apple App Store. You can manage your subscription in iOS Settings → Apple ID → Subscriptions.

The system automatically shows relevant payment methods based on your location.

GoValid supports multiple currencies with automatic conversion:

IDR - Indonesian Rupiah (base currency)
USD - US Dollar
EUR - Euro
GBP - British Pound
SGD - Singapore Dollar
MYR - Malaysian Ringgit

Prices are automatically displayed in your local currency based on your location. All transactions are processed in IDR and converted at current exchange rates.

For Plan-based users:

Subscriptions are billed annually in advance
Your plan auto-renews unless cancelled
Monthly QR quotas reset on the 1st of each month
Unused QRs don't carry over to the next month
You can upgrade anytime (prorated charges apply)
Downgrades take effect at the next billing cycle

You'll receive email reminders before renewal and can manage your subscription in the "My Subscription" section.

We offer refunds under specific conditions. Please see our detailed Refund Policy for complete information.

Summary:

Eligible for refund if more than 7 business days remain in billing period
Must not have generated more than 10 QR codes after payment
Refunds processed within 5-10 business days
Credit purchases are non-refundable
Contact [email protected] or create a support ticket for disputes

To cancel your subscription:

Go to 'My Subscription' in your dashboard
Click 'Cancel Subscription'
Confirm your cancellation
Your subscription remains active until the end of the billing period

After cancellation, you'll be downgraded to the FREE plan. All your QR codes remain accessible but you won't be able to create new ones beyond the free limit.

Yes, your payment information is completely secure:

We use PCI-compliant payment processors (Stripe and iPaymu)
GoValid never stores your credit card information
All payment data is encrypted using SSL/TLS
iPaymu is certified by Bank Indonesia for payment processing
Stripe is certified to PCI Service Provider Level 1

Your financial data is handled by certified payment providers and never touches our servers directly.

If your payment fails:

We'll notify you via email immediately
You have 7 days grace period to update payment method
Your service continues during the grace period
After grace period, account downgrades to FREE plan
All your data and QR codes remain safe

To update payment method, go to 'My Subscription' and click 'Update Payment Method'.

NeX Coins System

Earn NeX Coins through NexCommunity activities and withdraw as real money!

NeX Coins = Real Money!

1 NeX Coin

1 NeX

1 IDR

Real value!

NeX Coins are part of the NeX Wallet system. Earn them through NexCommunity activities and withdraw together with your NeX balance!

NeX Coins

Earned through NexCommunity
Voting, commenting, sharing
1 NeX Coin = 1 NeX = 1 IDR
Combined in NeX Wallet

NeX Wallet Benefits

Combined NeX + NeX Coins balance
Withdraw as cash or credits
Multi-currency display
Real-time tracking

Tip: Your NeX Coins are automatically combined with your NeX balance in the NeX Wallet for easy withdrawal!

Earn NeX Coins by participating in NexCommunity activities:

NexCommunity Earning Rates

Activity	NeX Coins Earned	IDR Value
Trust Vote	2 NeX Coins	Rp 2
Untrust Vote	1 NeX Coin	Rp 1
Comment	3 NeX Coins	Rp 3
Owner Bonus	5 NeX Coins	Rp 5
Send Friend Request	5 NeX Coins	Rp 5
Accept Friend Request	10 NeX Coins	Rp 10

Note: You can only earn once per unique QR code or activity. Changing your vote doesn't earn additional coins.

Getting started with NexCommunity is easy!

Login: You must have a verified GoValid account
Visit NexCommunity: Go to the NexCommunity section
Browse QR Codes: View QR codes shared by other users
Participate: Vote Trust/Untrust, leave comments, connect with friends
Earn Automatically: NeX Coins are instantly added to your wallet!

You CAN earn NeX Coins:

One time per unique QR code
By voting on QR codes
By leaving helpful comments
By connecting with friends
When your QR gets first trust vote

You CANNOT earn NeX Coins:

Multiple times from same QR
Without a verified account
By voting on your own QRs
By changing your existing vote

Quick Access: Visit NexCommunity to start earning NeX Coins today!

NeX Coins are combined with your NeX balance in the NeX Wallet. Withdraw them together!

1 NeX Coin

= 1 NeX = 1 IDR

Direct conversion

Combined

NeX + NeX Coins

Unified balance

100,000

Min. Withdrawal

= Rp 100,000

Withdrawal Methods:

Credit Balance

Instant conversion
Use for QR generation
No processing time

Recommended

Bank Transfer

Cash withdrawal
5-6 business days
Manual review process

Cash Out

Access Your Wallet

Visit NeX Wallet to view your combined balance and withdraw!

Yes! We have multiple measures to ensure fair NeX Coin distribution:

Protection Measures

One-time earning: You can only earn once per unique QR code or activity
Verified accounts only: Email verification required
Daily limits: Maximum earning per day to prevent abuse
AI fraud detection: Suspicious activity is monitored and blocked
No self-interaction: Can't earn from your own QR codes

Account Suspension

Attempting to abuse the NeX Coin system through automation, multiple accounts, or other fraudulent means will result in immediate account suspension and forfeiture of all NeX balance.

Fair Distribution

Our system ensures coins are distributed fairly among genuine users. All transactions are logged and can be audited.

Track your NeX Coins in the unified NeX Wallet:

NeX Wallet Dashboard

Combined NeX + NeX Coins balance with multi-currency display

View Dashboard

Transaction History

Detailed log of every NeX Coin earned with timestamps

View History

Earnings Summary

Today's earnings, weekly totals, and earning trends

How to Earn

Multi-Currency Support

Your NeX Wallet displays balances in your preferred currency (USD, EUR, IDR, etc.) based on daily exchange rates!

NeX Referral System

Earn NeX rewards by referring friends to GoValid

NeX is GoValid's virtual currency system that rewards you for bringing new users to our platform. It's completely separate from our coin rewards system and focuses on viral growth through referrals.

For Referrers

10% commission on every payment

Earn 10% of every payment your referrals make - subscriptions and credit top-ups, recurring!

For New Users

Join through a referral link

Help your referrer earn rewards when you make payments on GoValid

NeX vs Coins - Key Difference

NeX Currency

Earned through referrals only
Real monetary value (1 NeX = 1 IDR)
Can be withdrawn as cash or credits
Email notifications included

Coin Rewards

Earned by scanning QR codes
Platform rewards (no cash value)
Redeem for QR quotas & features
Gamification system

Getting started with NeX referrals is simple!

Get Your Referral Code:
Every user automatically gets a unique 5-character referral code when they register
Example: ABC12, XYZ99, QWE55
Find Your Referral Link:
Visit your NeX Dashboard to get your personal referral link

https://my.govalid.org/nex_r/[YOUR_CODE]/
https://my.govalid.org/join/[YOUR_CODE]/
https://my.govalid.org/n/[YOUR_CODE]/
Share Your Link:
Use the built-in sharing tools for:
- WhatsApp, Telegram, Email
- Facebook, Twitter/X
- QR code for in-person sharing
- Direct copy & paste
Earn Automatically:
When someone signs up using your code and makes a payment (subscription or credit top-up), you automatically earn 10% commission!

Quick Access

Visit NeX Dashboard to get started immediately!

Referral Management

Track your referrals at My Referrals

NeX has real monetary value!

1 NeX

= 1 IDR

Base conversion rate

10%

of payments

Commission per referral payment

100,000 NeX

= Rp 100,000

Minimum withdrawal

Withdrawal Methods:

Credit Balance

Instant conversion
Use for QR generation
No processing time
Minimum 100,000 NeX

Recommended

Bank Transfer

Cash withdrawal
5-6 business days
Minimum 100,000 NeX
Manual review process

Cash Out

Processing Times

Credit Balance: Instant (automated)
Bank Transfer: 2-3 business days (manual review)

Yes! GoValid sends automatic email notifications for all NeX activities to keep you informed.

Email Notifications You'll Receive:

Referral Commission Earned

When your referral makes a payment

10% commission confirmation
Payment amount details
Updated NeX balance
Total earnings summary

Welcome Email

When you join through someone's referral

Welcome to GoValid
Your referral code
How to earn NeX
Quick start guide

Withdrawal Updates

For all withdrawal activities

Withdrawal request confirmation
Approval notifications
Payment sent alerts
Rejection explanations

Milestone Rewards

Achievement celebration emails

10, 25, 50, 100+ referrals
Special bonus rewards
Recognition badges
Exclusive offers

Professional Email Design

All NeX emails feature a professional yellow/amber design theme, are mobile-responsive, and include direct links to your NeX dashboard for quick access.

Yes! The NeX referral system includes multiple security measures to ensure fair distribution and prevent abuse.

Security Features:

Payment Verification: Rewards only distributed after successful payment
One Referrer Per User: Each user can only be referred once
Unique Referral Codes: SHA256-based generation with collision detection
IP Tracking: Suspicious patterns are monitored

Atomic Transactions: All balance updates are atomic and logged
Manual Review: Large withdrawals require admin approval
Audit Trail: Complete transaction history maintained
Fraud Detection: AI-powered suspicious activity monitoring

Fair Distribution:

Allowed Activities

Sharing referral links on social media
Referring genuine friends and family
Using all provided sharing tools
Withdrawing earned NeX

Prohibited Activities

Creating multiple accounts
Using fake phone numbers
Automated referral generation
Self-referral attempts

Account Suspension Policy

Attempting to abuse the NeX system through automation, multiple accounts, or fraudulent means will result in immediate account suspension and forfeiture of all NeX balance. We maintain zero tolerance for fraud.

GoValid provides comprehensive tools to monitor all your NeX referral activities and earnings.

NeX Dashboard

Your central hub for all NeX activities

Visit Dashboard

My Referrals

Track all your referral links and conversions

View Referrals

Transaction History

Complete log of NeX earnings and withdrawals

View History

Available Analytics:

Performance Metrics

Total NeX balance
Total earnings to date
Successful referral count
Referral link click rate
Conversion percentage
Recent activity timeline

Financial Tracking

Available balance for withdrawal
Total withdrawn amount
Pending withdrawal requests
Balance progression over time
IDR equivalent values
Transaction timestamps

Real-time Updates

All NeX data is updated in real-time. When someone uses your referral code, you'll see the update immediately in your dashboard, plus receive an email notification.

Mobile API Ready

The NeX system includes API endpoints for mobile app integration, so you can track your referrals on the go when our mobile app launches!

API Documentation

Build powerful integrations with GoValid API

Developer-Friendly REST API

Integrate QR code generation, verification, and management directly into your applications. Our comprehensive API lets you automate workflows and build custom solutions.

Swagger UI ReDoc OpenAPI Schema

The GoValid API is a RESTful web service that allows developers to integrate QR code functionality directly into their applications, websites, or business systems.

QR Code Operations

Generate QR codes programmatically
Verify QR code authenticity
Track scan analytics
Manage QR code lifecycle

Account Management

User authentication (JWT)
Profile management
Subscription & credits
API key management

We provide three ways to explore our API documentation:

Documentation	Best For	URL
Swagger UI	Interactive testing & exploration. Try API calls directly in your browser!	`/api/v1/docs/`
ReDoc	Clean, readable documentation. Perfect for understanding request/response formats.	`/api/v1/docs/redoc/`
OpenAPI Schema	Raw JSON schema. Import into Postman, Insomnia, or code generators.	`/api/v1/docs/schema/`

Pro Tip: Start with Swagger UI to test endpoints interactively, then use ReDoc for detailed reference while coding.

GoValid API supports two authentication methods:

JWT Token (Recommended)

Best for user-facing applications where users log in.

POST /api/v1/auth/token/
{
  "email": "[email protected]",
  "password": "your_password"
}

Use the returned token in headers:

Authorization: Bearer <token>

API Key Business & Ultimate

Best for server-to-server integrations and automated systems.

API Keys are available for Business and Ultimate plan subscribers only.

# Get your API key from:
Settings → API Keys → Create Key

Include in request headers:

Authorization: Api-Key YOUR_API_KEY

Security Note: Never expose API keys in client-side code. Use environment variables and keep keys secure.

Our API is organized into logical groups:

Authentication

Account

Profile, settings

QR Codes

Create, verify, manage

Subscription

Plans, billing

Credits

Balance, top-up

Anti-Counterfeit

Verify products

Explore All Endpoints

Get started in 3 simple steps:

Get Your Token

curl -X POST https://my.govalid.org/api/v1/auth/token/ \
  -H "Content-Type: application/json" \
  -d '{"email": "[email protected]", "password": "your_password"}'

Check Your Profile

curl -X GET https://my.govalid.org/api/v1/account/profile/ \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN"

List Your QR Codes

curl -X GET https://my.govalid.org/api/v1/qr/list/ \
  -H "Authorization: Bearer YOUR_ACCESS_TOKEN"

That's it! You're now ready to integrate GoValid into your application.

Rate limits protect our infrastructure and ensure fair usage. API Keys are available for Business and Ultimate plan subscribers.

Plan	API Rate Limit
Business	5,000 requests/hour
Ultimate	10,000 requests/hour

Need higher limits? Contact us at [email protected] to discuss custom rate limits for your use case.

When you exceed rate limits, you'll receive a 429 Too Many Requests response. Wait a moment and retry.

API access is available to all registered users, with features varying by plan:

All Plans

JWT authentication
Profile & account management
View QR codes
Verify QR codes

Business & Ultimate

API Key authentication
Create QR codes via API
Higher rate limits
Webhook notifications

Compare Plans

Our API uses standard HTTP status codes:

Code	Meaning	What to Do
200	Success	Request completed successfully
201	Created	Resource created successfully
400	Bad Request	Check your request parameters
401	Unauthorized	Check your authentication token
403	Forbidden	You don't have permission for this action
404	Not Found	Resource doesn't exist
429	Rate Limited	Slow down, wait and retry
500	Server Error	Contact support if persistent

Example error response:

{
  "error": "validation_error",
  "message": "Invalid email format",
  "field": "email"
}

Documentation

Interactive API reference

Open Docs

Email Support

Technical assistance

Contact

Community

Ask other developers

Join

Ready to build something amazing?

Start exploring the API documentation and bring your integration ideas to life!

Webhooks

Receive real-time notifications when events occur

Real-Time Event Notifications

Webhooks allow your systems to receive instant notifications when events happen in your GoValid account. Instead of polling our API, we push data to your server as it happens.

Manage Webhooks API Docs

Webhooks are automated HTTP callbacks that notify your server when events happen in your GoValid account. Think of them as 'push notifications' for your applications.

Without Webhooks (Polling)

Your app repeatedly asks: 'Any new QR codes?'
Wastes resources checking every few seconds
Delays between event and detection
Rate limits become a problem

With Webhooks (Push)

GoValid tells you: 'A QR code was just created!'
Instant notification when events happen
No wasted API calls
Real-time data synchronization

GoValid supports the following webhook events:

QR Events

qr.created
When a QR code is generated
qr.scanned
When a QR code is scanned
qr.verified
When verification completes
qr.expired
When a QR code expires
qr.updated
When QR code data changes

Bulk Events

bulk.started
Bulk operation begins
bulk.completed
Bulk operation finishes
bulk.failed
Bulk operation fails

Security Events

security.alert
Suspicious activity detected
counterfeit.detected
Potential counterfeit found

Setting up webhooks takes just a few steps:

Go to Webhook Settings

Navigate to My Console → Webhook Endpoints

Open Webhooks

Create New Endpoint

Enter your server URL (must be HTTPS) and select which events to receive.

Copy Your Secret Key

Each endpoint gets a unique secret key. Use it to verify webhook signatures.

Test Your Endpoint

Use the 'Send Test' button to verify your server receives webhooks correctly.

Tip: Start with the 'qr.created' event to test your integration, then add more events as needed.

When an event occurs, we send an HTTP POST request to your endpoint with a JSON payload:

{
  "id": "evt_a1b2c3d4e5f6g7h8i9j0",
  "event": "qr.created",
  "timestamp": "2026-02-01T10:30:00Z",
  "version": "1.0",
  "data": {
    "qr_id": "abc123-def456-ghi789",
    "qr_type": "DOCUMENT",
    "identifier": "DOC-2026-001",
    "name": "Contract Agreement",
    "source": "web",
    "created_at": "2026-02-01T10:30:00Z"
  }
}

HTTP Headers

Header	Description
`Content-Type`	`application/json`
`X-GoValid-Event`	Event type (e.g., qr.created)
`X-GoValid-Signature`	HMAC-SHA256 signature for verification
`X-GoValid-Timestamp`	ISO 8601 timestamp of the request
`X-GoValid-Delivery`	Unique delivery ID for tracking

Always verify webhook signatures to ensure requests come from GoValid, not attackers. Here's how:

Security: Never process webhooks without verifying the signature first!

Python Example

import hmac
import hashlib

def verify_signature(payload: str, signature: str, secret: str) -> bool:
    """Verify GoValid webhook signature."""
    # Remove 'sha256=' prefix if present
    if signature.startswith('sha256='):
        signature = signature[7:]

    # Calculate expected signature
    expected = hmac.new(
        key=secret.encode('utf-8'),
        msg=payload.encode('utf-8'),
        digestmod=hashlib.sha256
    ).hexdigest()

    # Use constant-time comparison to prevent timing attacks
    return hmac.compare_digest(expected, signature)

Node.js Example

const crypto = require('crypto');

function verifySignature(payload, signature, secret) {
    // Remove 'sha256=' prefix if present
    if (signature.startsWith('sha256=')) {
        signature = signature.slice(7);
    }

    // Calculate expected signature
    const expected = crypto
        .createHmac('sha256', secret)
        .update(payload, 'utf8')
        .digest('hex');

    // Use constant-time comparison
    return crypto.timingSafeEqual(
        Buffer.from(expected),
        Buffer.from(signature)
    );
}

We automatically retry failed webhook deliveries with exponential backoff:

Attempt	Delay	Cumulative Time
1st attempt	Immediate	0 minutes
2nd attempt	1 minute	1 minute
3rd attempt	5 minutes	6 minutes
4th attempt	30 minutes	36 minutes
5th attempt	2 hours	~2.5 hours
6th attempt (final)	6 hours	~8.5 hours

After 10 consecutive failures, your endpoint will be automatically disabled. You can re-enable it from the webhook settings.

Yes! You can configure filters to receive only the webhooks you need:

Filter by Source

Only receive webhooks from specific platforms:

web - Web dashboard
api - API requests
office_addin - Office Add-in
ojs_plugin - OJS Plugin
mobile - Mobile app

Filter by QR Type

Only receive webhooks for specific QR types:

DOCUMENT - Documents
CERTIFICATE - Certificates
GOODS - Products/Goods
CUSTOM - Custom forms
instant_* - Instant QR types

Leave filters empty to receive webhooks from all sources and QR types.

Several options for testing webhooks locally:

Built-in Test Button

Use the 'Send Test' button on your endpoint's detail page to send a sample webhook.

Go to Webhooks

Webhook Testing Services

Use services like webhook.site or requestbin.com to inspect webhook payloads.

Tunneling Tools

Use ngrok or similar tools to expose your local server to the internet for testing.

Delivery Logs

Check the delivery history in your endpoint settings to see all webhook attempts and responses.

Do

Always verify signatures
Respond with 2xx status quickly (within 30 seconds)
Process webhooks asynchronously
Handle duplicate deliveries idempotently
Log webhook payloads for debugging
Use HTTPS endpoints only

Don't

Don't process webhooks synchronously with heavy operations
Don't assume webhooks arrive in order
Don't ignore the signature verification
Don't return errors for successful processing
Don't expose your secret key

Pro Tip: Use a message queue (like Redis or RabbitMQ) to process webhooks asynchronously. Return 200 immediately, then process in a background worker.

We provide 'at-least-once' delivery guarantee, which means:

Guaranteed: If your server is reachable and returns a 2xx status, the webhook will be marked as delivered.
Retried: If delivery fails, we retry up to 6 times over ~8.5 hours.
Possible duplicates: In rare cases (network issues, timeouts), the same webhook may be delivered more than once.

Important: Design your webhook handler to be idempotent. Use the event ID to detect and skip duplicate deliveries.

Example: Idempotent handling

# Store processed event IDs
processed_events = set()  # Use Redis or database in production

def handle_webhook(payload):
    event_id = payload['id']

    # Skip if already processed
    if event_id in processed_events:
        return {'status': 'already_processed'}

    # Process the webhook
    process_event(payload)

    # Mark as processed
    processed_events.add(event_id)
    return {'status': 'success'}

Still have questions?

Can't find what you're looking for?

If you can't find the answer in our FAQ, we're here to help!

Create Support Ticket

Get help from our support team

[email protected]

Email us for quick assistance

How can we help you?

Getting Started

What is GoValid?

Authentication For Everyone

Security Levels

Key Features

Integrations

Business Models

How do I choose between Plan-based and Credit-based models?

What's the difference between Individual and Institution accounts?

Feature Comparison

What are Community Badges and how do I earn them? New!

Build Your Reputation. Unlock Achievements.

Identity Badges

Achievement Badges

Identity Badges

Achievement Badges

QR Activity Badges

Community & Trust Badges

Animal Tracking Badges

Environmental Champion Badges

QR Codes

What types of QR codes can I create?

What are the security levels for QR codes?

Password Protection Options

QR-Master Password

QR-Unique Password

Why do my QR codes now have colorful logos in the center?

Logo Colors by Plan:

How does QR code verification work?

Can I transfer QR codes to another user?

What is the "Invalid and hiding date" feature?

This feature is perfect for:

How it works:

What's the difference between "Invalidate QR" and "Hide QR"?

Invalidate QR (Permanent Deactivation)

Hide QR (Temporary Hiding)

Important Notes

How does the automatic expiration process work?

You set an invalid and hiding date

System monitors expiration dates

Expiration date reached

QR code scanned after expiration

Your data remains safe

What happens to my data when a QR code expires?

Your Data Remains Safe:

What Changes:

Can I extend or cancel the expiration date?

Does the expiration date work with bulk QR codes?

Timeline QR: Tracking History & Events Over Time

Core Fields

Timeline Entries - Add Events Anytime, Anywhere

Scan & Add Workflow

Works Everywhere

User Tagging Feature

Internal Users (Same Institution)

External Users

Smart Identifier Patterns

Mobile-Optimized Entry Form

Custom Form Builder: Design Your Own Forms Business+

Available Field Types

Text Field

Text Area

Dropdown Select

Date Picker

File Upload

User Tag

Form Templates

Field Configuration Options

Drag-and-Drop Builder

Digital Signatures & Non-Repudiation

Ed25519 Digital Signatures

Non-Repudiation

PDF Stamping: Embed QR Codes in Documents Starter+

Interactive Preview

Positioning Options

Fixed Position

Custom Drag

Size Control

Page Selection